Summary
Overview
Work History
Education
Skills
Certification
NCFE Level 2 Nutrition & Health
Timeline
Generic

Amanda Louise Meadowcroft

England

Summary

Dynamic and detail-oriented professional with extensive experience at Athena HealthCare Group, excelling in food safety and sanitation practices. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in food preparation and kitchen equipment operation, consistently maintaining high standards of cleanliness and efficiency in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Housekeeping, Laundry and Bank Kitchen Assistant

Athena HealthCare Group
07.2023 - Current
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Food and Beverage Assistant Volunteer

The Salvation Army Cafe
01.2024 - 02.2024
  • Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining a professional demeanor and high-quality service.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders, resulting in positive customer feedback.
  • Addressed customer concerns promptly and professionally, resolving issues quickly to retain patron loyalty.
  • Maintained a clean and organized dining area, ensuring the highest level of sanitation and hygiene standards were met.
  • Conducted routine inspections of equipment for cleanliness and maintenance needs; reported any necessary repairs immediately to management.

Cafe Front of House Team Member and Kitchen Assist

Love to Eat Cafe
03.2021 - 05.2021
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
  • Assisted in boosting restaurant sales by upselling menu items and promoting daily specials to guests.

Education

No Degree - NVQ Level 2 Proficiency in Baking Industry Skills

Preston's College, Fulwood Campus
Preston
06-2015

No Degree - Food And Beverage Operations

Southport College
Southport, United Kingdom
06-2014

Skills

  • Food safety
  • Cleaning and sanitizing
  • Safe food handling
  • Dishwashing
  • Food storage protocol
  • Sanitation practices
  • Food preparation
  • Kitchen equipment operation
  • Cooking techniques
  • Ingredient preparation
  • Allergen awareness
  • Inventory monitoring
  • Food storage
  • Knife skills
  • Health code compliance
  • Ingredient knowledge

Certification

NCFE Level 2 Nutrition & Health

NCFE Level 2 Principles of Infection Control

NCFE Level 2 Principles of Business & Administration

NCFE Level 2 Principles of Customer Service

Sage 50 Diploma in Accounting for Beginners

NVQ Level 3 Food & Beverage Management

High Speed Training- Restaurant Hospitality

High Speed Training level 2 cleaning in food premises

NVQ Level 2 & 3 Diploma in Health & Social Care

Level 2 Health & Safety in the workplace

NCFE Level 2 Nutrition & Health

Through undertaking and successfully completing this comprehensive online course I actively developed critical knowledge and understanding pertaining to exactly how the foods that I consume on a day to day basis impact on my body as I suffer from chronic rheumatoid arthritis so being able to effectively make the right choice that suits my individual needs and lifestyle preferences is absolutely crucial towards leading and maintaining an active and healthy lifestyle. Further, I am proud to announce the fact that I am a gym enthusiast  

Timeline

Food and Beverage Assistant Volunteer

The Salvation Army Cafe
01.2024 - 02.2024

Housekeeping, Laundry and Bank Kitchen Assistant

Athena HealthCare Group
07.2023 - Current

Cafe Front of House Team Member and Kitchen Assist

Love to Eat Cafe
03.2021 - 05.2021

No Degree - NVQ Level 2 Proficiency in Baking Industry Skills

Preston's College, Fulwood Campus

No Degree - Food And Beverage Operations

Southport College

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Amanda Louise Meadowcroft