Amanda Carolina Santos Vieira
Brighton
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills.
Overview
6
6
years of professional experience
Work History
Team Leader
Nike
La Jonquera
06.2022 - 05.2024
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Sales Assistant
Nike
La Jonquera
06.2018 - 06.2022
- Greeted customers and provided assistance with product selection.
- Managed cash register transactions accurately and efficiently.
- Maintained cleanliness of the sales floor area at all times.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
Private Spanish Teacher
Cultural house Figueres
Figueres
10.2021 - 02.2023
- Prepared personalized lesson plans to improve students' academic performance.
- Encouraged active participation during lessons by asking questions and fostering discussions.
Catalan Language Teacher
Municipal center Figueres
Figueres
09.2019 - 06.2020
- Encouraged learner participation through interactive lessons and activities.
- Implemented effective teaching strategies for diverse learners.
- Coordinated with community resources to support adult learners.
Spanish Teacher Internship Program
University of Leeds
Leeds
02.2018 - 05.2018
- Developed engaging lesson plans aligned with curriculum standards.
- Promoted safe and clean classroom environment conducive to individualized and small group needs.
Education
Master in Teaching Spanish And Catalan As Second Languages - Teaching Spanish As A Second Language
University of Girona
Girona, Spain06-2020
Bachelor’s Degree in Hispanic Philology - Spanish Language And Literature
University of Girona
Girona, Spain06-2017
Skills
- Client Service
- Teamwork and Collaboration
- Leadership
- Cash Handling
- Safety processes and procedures
- Work Planning and Prioritization
Languages
Spanish
First Language
Portuguese
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2
Catalan
Advanced (C1)
C1
French
Elementary (A2)
A2
Timeline
Team Leader
Nike
06.2022 - 05.2024
Private Spanish Teacher
Cultural house Figueres
10.2021 - 02.2023
Catalan Language Teacher
Municipal center Figueres
09.2019 - 06.2020
Sales Assistant
Nike
06.2018 - 06.2022
Spanish Teacher Internship Program
University of Leeds
02.2018 - 05.2018
Master in Teaching Spanish And Catalan As Second Languages - Teaching Spanish As A Second Language
University of Girona
Bachelor’s Degree in Hispanic Philology - Spanish Language And Literature
University of Girona
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