
I am a current student with hands on customer experience, gained through both retail and healthcare environments. I am passionate about delivering effective customer service from my knowledge of studying psychology and neuroscience at the University of Reading, paired my previous experience with customers, prioritising communication and effective consumer experience
- Researched and presented insights on adolescent neuroscience (12-18) focusing on mental health decline related to screentime usage.
- Collaborated with founder on website creation and enhancement to optimise user experience.
- Designed promotional merchandise using Canva to increase brand visibility and engagement.
- Organised and entered patients' private data into system using Excel, enhancing data accessibility.
- Supported employers at GP front desk, fostering a welcoming environment for effective communication.
- Assisted customers with furniture selection by providing detailed product knowledge and addressing inquiries
- Constructed furniture pieces, including beds, ensuring quality and customer satisfaction
- Printing and assigning labels to different furniture by assessing their conditions
- Maintained both a clean shop and clean furniture