Summary
Overview
Work history
Education
Skills
References
Timeline
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Amanda Withana

Harrow, Greater London,England

Summary

I am a current student with hands on customer experience, gained through both retail and healthcare environments. I am passionate about delivering effective customer service from my knowledge of studying psychology and neuroscience at the University of Reading, paired my previous experience with customers, prioritising communication and effective consumer experience

Overview

5
5
years of post-secondary education
2
2
years of professional experience

Work history

Assistant

EnsoBrain
London
2024.09 - 2025.02

- Researched and presented insights on adolescent neuroscience (12-18) focusing on mental health decline related to screentime usage.

- Collaborated with founder on website creation and enhancement to optimise user experience.

- Designed promotional merchandise using Canva to increase brand visibility and engagement.

Volunteer at GP

Belmont Health Centre
Harrow, Greater London, Harrow
2024.01 - 2024.05

- Organised and entered patients' private data into system using Excel, enhancing data accessibility.

- Supported employers at GP front desk, fostering a welcoming environment for effective communication.

Volunteer

British Heart Foundation
Harrow, Greater London
2023.08 - 2024.05

- Assisted customers with furniture selection by providing detailed product knowledge and addressing inquiries

- Constructed furniture pieces, including beds, ensuring quality and customer satisfaction

- Printing and assigning labels to different furniture by assessing their conditions

- Maintained both a clean shop and clean furniture

Education

A-Levels - EPQ, Sociology, Psychology, English Literature

St Domincs Sixth Form College
London
2023.08 - 2025.08

GCSEs - 8 GCSES (including Maths and English)

The Sacred Heart Language College
London
2020.09 - 2023.08

Skills

  • Customer Service
  • Use of cleaning chemicals
  • Tagging and labelling
  • Social media creation
  • Time efficiency
  • Communication skills

References

References available upon request.

Timeline

Assistant

EnsoBrain
2024.09 - 2025.02

Volunteer at GP

Belmont Health Centre
2024.01 - 2024.05

Volunteer

British Heart Foundation
2023.08 - 2024.05

A-Levels - EPQ, Sociology, Psychology, English Literature

St Domincs Sixth Form College
2023.08 - 2025.08

GCSEs - 8 GCSES (including Maths and English)

The Sacred Heart Language College
2020.09 - 2023.08
Amanda Withana