Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer enquiries within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.
Portrait and wedding photographer.
Dealt with clients on a daily basis, answering the phone, taking bookings and replying to emails and social media enquiries.
Photographed children, families and pets within my studio and on location.
Delivered high-quality wedding photography services for UK clients in different locations.
Created strong rapport with clients during photo shoots, helping to capture their individual personalities in each image.
Edited photographs using Adobe Photoshop for a professional finish.
Mastered use of digital editing software to enhance photographs.
Created slideshow viewings.
During my busiest years I was kept extremely busy photographing up to 50 weddings a year and around 12 portraits per week.
Developing and processing films for the general public.
Established strong rapport with customers for repeat business opportunities.
Achieved customer satisfaction by providing exceptional service.
Resolved any customer complaints effectively.
Developed strategies with a focus on business growth and expansion.
Managed the shop area.
Trained and managed staff of up to 6 people.
Ordered stock.
Managed accounts.
Greeted every customer warmly, promoting a friendly atmosphere.
Handled cash register efficiently, ensuring accurate transactions.
Assisted customers in finding desired items to enhance their shopping experience.
Managed stock levels on shop floor for continuous product availability.
Holds a Higher National Diploma in Graphic Design & Art
Over 30 years experience dealing with the general public as a professional photographer
Customer focused
Empathetic
Friendly and happy disposition
Patient and good at multitasking
Good telephone manner
Client-Focused approach
Deadline adherence
Time management efficiency
Adobe Photoshop proficiency
Photography equipment handling
Resilience to stressful situations
Invoice processing
Problem-solving
Stock management