Amanda Trueman

Embroidering logos on to school uniforms, using computerised machines.

In very busy times helped in the shop as a Sales Assistant.

Sale Days at schools, to help families in a professional friendly way with sizing of school uniform.

Provide very high customer service in both shops having a good rapport with customers & very good knowledge of the products we were selling.

Making candles to a very high standard following all the health & safety rules

• Met deadlines by managing workload independently.
• Supervised children & delivering a lesson when teaching staff were absent
• Keeping all displays up to date
• Cash handling & shopping requested by Food & Textiles department
• Role of a technician to help with any problems with sewing machines in Textiles department.
• Fulfilling any tasks requested by other departments, eg filing, attending an event out of school, cutting fabric, ordering stationary & many more.
• Supporting SEN children throughout the year in lessons & exams.

• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
• Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
• Assisted customers with varying questions using product knowledge and service expertise.
• Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
• Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.

• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Accepted and processed cash, cheque, card and mobile payments using POS systems.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.