Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

Amanda Stonehouse

Liverpool,Merseyside

Summary

I have had a long and diverse career in social care . This has included roles with children, teenagers, and adults. Most recently with women who have had multiple children removed from their care.

I have been a Support Worker and an Advocate and also a manager

I have knack for building positive relationships with diverse people. I am skilled at managing challenging behavior and providing emotional support.

I am keen to promote service users voices and take a strength based approach to any given situation.

I have excellent interpersonal and problem-solving skills.

I am able to manage complex and conflicting information and situations.

I have the ability to adapt quickly and handle challenging situations with empathy and professionalism.

I am a positive person who is grounded and knowledgeable.

I am both energetic and calm.

I am able to react quickly when the moment demands it and equally able to take time to reflect and analyse.

I am un afraid to ask questions and to seek help when I need it.

Overview

32
32
years of professional experience

Work history

Practitioner

Pause- creating space for change
Liverpool
03.2021 - Current

I am working intensively with a small caseload of women who have had their children removed from their care. Including engagement, relationship building, assessment, advocacy, support and referral to and liaison with a wide range of agencies. The women have experienced multiple traumas and have issues with mental and physical health, poor relationships, substance misuse homelessness and poverty. I work collaboratively with the women and other agencies to make improvements in the areas of their life that they choose.

Advocate

Voiceability
Liverpool
01.2018 - 03.2021

Provided Advocacy for patients and residents in hospital settings and care homes-

Work within the Mental capacity act (IMCA) and Mental Health Act (IMHA) also Relevant persons representative for LPS previously DOLS.

Advocate/ information worker

Health watch Liverpool
Liverpool
08.2016 - 01.2018

Providing information and advocacy for patients in the NHS and users of adult social care.

Advocate

Advocacy Works
Liverpool
09.2010 - 08.2016

Community Advocacy for mental health patients, parents in public proceedings, housing complaints,

NHS complaints.

Teenage parent support manager

Connexions
Liverpool
09.2006 - 10.2010

Development of specific support for teenage parents across children’s centres.

Teenage parent support and development manager

St Helen’s MBC
St Helens, Merseyside
01.2001 - 08.2006

Engagement with and development of services for teenage parents.

Housing manager

Shap Ltd
St Helen’s, Merseyside
06.1994 - 12.2000

Managed supported accommodation and resettlement schemes for young people aged 16-25 years old.

Social worker

Liverpool City Council
Liverpool
04.1993 - 06.1994

Education

A-Levels - History English

Widnes 6th form College
Widnes

Skills


  • Excellent interpersonal skills S
  • Advocacy skills S
  • Relationship building S
  • Trauma informed approach K
  • Assessment and Case management S
  • Knowledge of community resources - statutory, legal and voluntary
  • Knowledge of legislation - mental capacity, social care, mental health, adult and child safeguarding
  • Knowledge of referral pathways
  • Signposting skills S
  • Patience, tolerance and tenacity Q
  • Carer support S
  • Multidisciplinary team work S K
  • Mental health knowledge K
  • Awareness of neurodiversity, additional cognitive needs and brain injury K
  • Dementia awareness K
  • Therapeutic communication skills S
  • Professional boundaries awareness K
  • Patient confidentiality understanding K
  • Efficient record keeping- including IT systems K
  • GDPR compliance K
  • Safeguarding awareness K
  • Disability rights awareness K
  • Domestic violence awareness K
  • Empathy and compassion Q
  • Report writing S
  • Crisis Intervention S
  • Resilient Q
  • Compassionate Q
  • Calm Q
  • Self aware Q
  • Resourceful and supportive team member S K Q
  • Organised S
  • Strengths-based approach S
  • Problem-solving attitude Q
  • Culturally inclusive practice Q
  • Anti-Oppressive Practice Q
  • Reflective practice K S Q
  • Community outreach experience
  • Experience working with translators and interpreters S
  • Experience working in Voluntary and Statutory sectors K
  • Experience of MDT and Lone working E
  • Experience of developing a service E
  • Presentation and promotional skills S
  • Full UK driver's licence S


Accomplishments

    I have a broad range of courses that I have completed over the years that have contributed to my knowledge and skills.

    These have included most recently: Trauma informed support; DV awareness including domestic homicide; GDPR; Health and safety; Mental health knowledge and awareness; Mental Capacity Advocacy including LPS (DOLs);

    Solution focused therapy/ motivational interviewing; Assessment skills; Neurodiversity awareness,

    Management and leadership training.

Timeline

Practitioner

Pause- creating space for change
03.2021 - Current

Advocate

Voiceability
01.2018 - 03.2021

Advocate/ information worker

Health watch Liverpool
08.2016 - 01.2018

Advocate

Advocacy Works
09.2010 - 08.2016

Teenage parent support manager

Connexions
09.2006 - 10.2010

Teenage parent support and development manager

St Helen’s MBC
01.2001 - 08.2006

Housing manager

Shap Ltd
06.1994 - 12.2000

Social worker

Liverpool City Council
04.1993 - 06.1994

A-Levels - History English

Widnes 6th form College
Amanda Stonehouse