AMANDA STAMMERS

Work history

Project Coordinator

Olympus KeyMed

Southend, Essex

04.2023 - Current

Provide support to the Project Leadership team in advance of meetings, conferences.
Monitor project progress, identify risks and take corrective action as needed.
Collaborate with project teams in gathering user requirements and developing project plans.
Communicate project progress and challenges to stakeholders for decision-making purposes.
Prepare project coordination documentation, compile reports and prepare presentations with keen attention to detail.
Schedule and facilitate meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Align training programmes with corporate objectives, meeting established metrics.
Tracked training outcomes through consistent collection of KPI data for participant feedback.

Operations Planner

Excalibre

Rainham, Essex

01.2023 - 04.2023

Key operational representative, liaising with various stakeholders in support of operational excellence
Strategically responsible for scheduling and managing 9 engineers, maintaining high-performing business operations.
Responsible for the coordination of all job allocations, liaising with the Field Service Manager to minimise operational disruption.
Prioritised incoming communications to filter out basic requests and minimise disruptions.
Managing daily queries and communication with customers ensuring the fastest responses to ever changing business needs

Program Manager

Ford Motor Company - FCSD

03.2021 - 01.2023

Liaised with Master Technicians to determine event content to meet needs and exceed expectations.
Organised and facilitated large-scale Dealership Events, live across 33 countries
Analysed Dealer feedback to forecast future training requirements.
Created system training material for Diagnostic Engineers based on Deanship events.
Worked with Management and internal stakeholders to define programme scope, milestones and task allocation.
Facilitated programme-level discussions and workshops to achieve clear direction on key issues and priorities.
Supported Management by collecting and analysing data to generate reports for programme timing or corrective action planning.

Flight Attendant

British Airways, Business Class

Heathrow, Hillingdon

07.2019 - 03.2021

Providing high levels of customer service to passengers, looking after their needs and providing solutions to issues arising.
Maintained positive attitude when dealing with distressed passengers, by calming fears and providing secure environments.
Facilitated communications between flight deck and cabin crew prior to and during flights, promoting smooth operations.
Conducted pre-flight aircraft checks, verifying placement and proper working order to maintain the highest levels of on-board security.

Program Manager

Ford Motor Company - Powertrain Planning

05.2011 - 04.2019

Provided Personal Assistance (PA) to Directors and wider management team of 30 for 8 years.
Responsible for planning and scheduling of all Global Powertrain programmes, maintaining appropriate systems to ensuring delivery of agreed outcomes within timing and constraints.
Providing stakeholders and Senior Management with accurate programme status reports. Highlighting any potential areas of risk.
Facilitated cross functional Senior Management Meetings and Key Milestone Reviews. Agenda management, taking minutes and distributing meeting outcomes.
Keeping log of program risks and issues and clearly documenting decisions, ensuring they are actioned within agreed timescales.

Assistant Contract Manager

Essex County Council - Older People Services

10.2009 - 05.2011

Develop and maintain positive, professional relationships at all levels with internal /external stakeholders.
Working with the care home providers and quality team to implement action plans to address areas of non compliance. Monitoring quality plans regularly until compliance is achieved.
Manage contracts with care home providers by recording, analysing and evaluating data in respect of performance and compliance with the Authority's Policy and Procedures.
Issuing of breach letters inline with quality care commission standards when non compliance is identified.
Generated tender and contract compliance documentation.

Assistant buyer

Ford Motor Company - Electrical Purchase

Basildon, Essex

10.2006 - 10.2009

Lead Market tests with new and existing suppliers to explore opportunities to improve operational effectiveness and cost

Summary

Overview

Work history

Project Coordinator

Operations Planner

Program Manager

Flight Attendant

Program Manager

Assistant Contract Manager

Assistant buyer

Education

GCSE -

Skills

Timeline

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