Summary
Overview
Work history
Education
Skills
Timeline
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Amanda Robles

Dagenham,Essex

Summary

Organised and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work history

Hair assistant

Lucinda Ellery
London
10.2024 - Current
  • Assisted with reception duties when needed for seamless client service.
  • Interacted professionally with all clients whilst maintaining friendly atmosphere.
  • Boosted team productivity with efficient organisation of salon tools and equipment.
  • Created teas, coffees and a variety of alcoholic drinks to clients upon arrival, enhancing their salon experience.
  • Served dishes to clients with longer appointments, maintaining client satisfaction.
  • Maintained clean salon environment for optimal customer experience.
  • Cleaned mirrors and swept floors regularly, keeping the working area tidy.
  • Ensured customers were greeted warmly, providing attentive care to enhance salon experiences.
  • Checked on customers throughout long appointments, maintaining continued comfort and contentment.
  • Maintained spotlessly clean salon workstations and tools.
  • Developed strong and lasting rapport with clients through consistent delivery of requested services.

Sales Representative

Inside Success
London
06.2023 - 12.2023
  • Resolved customer concerns promptly to maintain satisfaction.
  • Built lasting relationships with clients through customer service interactions.
  • Responded to telephone and in-person requests for information.
  • Boosted product sales by offering selection guidance to customers.
  • Adapted sales techniques to specific clients and promoted products based on individualised client needs.
  • Utilised various sales techniques to develop relationships with customers and drive sales.
  • Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
  • Used consultative sales approach to understand and meet customer needs.
  • Accounted for all inventory and ordered new stock.
  • Reached out to prospective customers and warm leads to establish friendly, professional relationships.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.

Education

A-Levels -

Harris Academy Ockendon Sixth Form
Ockendon
2024

GCSEs -

All Saints Catholic Technology School
Dagenham
2023

Skills

  • Excellent communication skills
  • Great work ethic
  • Positive attitude to work
  • Organised
  • Hard-working
  • Dependant and responsible
  • Critical thinking
  • Attention to detail
  • Written communication
  • Interpersonal communication
  • Problem-solving
  • Team working
  • Logical and initiative
  • Customer care skills
  • Administrative skills

Timeline

Hair assistant

Lucinda Ellery
10.2024 - Current

Sales Representative

Inside Success
06.2023 - 12.2023

A-Levels -

Harris Academy Ockendon Sixth Form

GCSEs -

All Saints Catholic Technology School

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Amanda Robles