Summary
Overview
Work history
Education
Skills
Timeline
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Amanda Robinson

sheffield,South Yorkshire

Summary

28 years Experience in the catering and hospitality industry .Competent at anticipating and accommodating customer needs .Level 3 customer service skills . Enthusiastic with a professional work attitude .Punctual and very reliable ,Able to navigate great team working and show great initiative .

Overview

38
38
years of professional experience
7
7
years of post-secondary education

Work history

Kitchen assistant

Birley Primary Academy
Sheffield, North Yorkshire
05.2017 - Current
  • Used kitchen equipment as instructed and to safety protocols.
  • Food prep following hygiene policies
  • Assembled dishes and finalised plating of customer orders.
  • Set tables for service ,clear and prepare for following use ensuring a safe and hygienic environment at all times
  • Being observant of the customers wants and needs and making sure to cater to any special dietary requirements following all guidance and policies set in place
  • Working as a team to guarantee a clean and workable environment whilst keeping up with the fast pace demands of a kitchen.


Lunchtime assistant

The Birley Academy
sheffield, South Yorkshire
11.2012 - 05.2017
  • Restocked chef workstations with fresh supplies throughout shifts.
  • Serving customers at till point
  • Handled spillages and accidents with calm and composure
  • Maintaining good customer service at all times
  • Cleaning down and mopping area after service

Kitchen assistant

Balmoral care home
sheffield, South Yorkshire
07.2006 - 11.2012
  • Used kitchen equipment as instructed and to safety protocols.
  • Used correct ingredients and ratios in preparation for different dishes.
  • Being very diligent to allergies and residents personal requirements
  • distributing food to different areas of the care home and being understanding of their personal preferences whilst serving them
  • Followed checklists to keep kitchen areas clean, stocked and sanitised.

Receptionist

UK Blinds direct
sheffield, South Yorkshire
02.2001 - 07.2005
  • Took and communicated messages to minimise interruptions to staff workflows.
  • Coordinated incoming and outgoing packages and mail to facilitate distribution.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Received and processed stock using inventory management system.

Restaurant manager

Nether edge hotel
sheffield, South Yorkshire
09.1986 - 02.2001
  • Prepared rotas to achieve stable coverage while minimising payroll costs.
  • Created team building initiatives to encourage upselling and meet revenue targets.
  • Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
  • Monitored restaurant performance to identify and implement improvement initiatives.
  • Interacted positively with customers, effectively promoting restaurant facilities and services.
  • Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.

Education

A-Levels - English ,Maths ,Biology ,Re

St Marys Secondary School
Chesterfield, Derbyshire
09.1979 - 07.1986

Skills

  • Food storage safety
  • Inventory monitoring
  • Catering support
  • Allergen management
  • Care home food production
  • Cleaning procedures
  • Safe food handling
  • Resilience
  • Empathy
  • Policy enforcement
  • Communication skills
  • Accounting

Timeline

Kitchen assistant

Birley Primary Academy
05.2017 - Current

Lunchtime assistant

The Birley Academy
11.2012 - 05.2017

Kitchen assistant

Balmoral care home
07.2006 - 11.2012

Receptionist

UK Blinds direct
02.2001 - 07.2005

Restaurant manager

Nether edge hotel
09.1986 - 02.2001

A-Levels - English ,Maths ,Biology ,Re

St Marys Secondary School
09.1979 - 07.1986

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Amanda Robinson