Amanda Redhead
Alton,Hampshire
Summary
Dedicated professional that has been registered with both Ofsted and CQC, strong understanding of the Health and Social Care Act 2008 and Children's Home Regulations 2015. Skilled in person-centred care and diversity awareness, Proven ability in team building and retention, ensuring high standards through effective use of KLOE's. Committed to enhancing care quality and compliance within the sector.
Overview
33
33
years of professional experience
Work history
Residential home manager
SWAAY Child & Adolescent Services
Wokingham, Berkshire
02.2025 - Current
- Fostered open lines of communication between staff, residents, and family members by hosting regular meetings.
- Promoted a positive atmosphere within the home by resolving conflicts promptly and professionally.
- Maintained high standards of cleanliness, promoting a comfortable living environment.
- Improved resident care by implementing innovative strategies and procedures.
- Supporting young boys aged 11 to 18 years in a therapeutic manner
- Developed relationships with residents' families for improved communication and trust-building.
- Facilitated regular staff meetings to improve team collaboration and communication.
- Coordinated healthcare plans with medical professionals for optimal resident wellness.
- Upheld strict adherence to regulatory guidelines with meticulous record keeping.
- Promoted safeguarding standards in line with updated regulations to help protect from risk.
- Supervised and evaluated staff work, providing constructive feedback for improved services.
Registered Manager
Omega Elifar Limited
Liphook, Hampshire
03.2008 - 02.2025
- Collaborated with external healthcare providers and local authorities to ensure coordinated care delivery.
- Nurtured relationships with family members of clients, ensuring their involvement in care planning.
- Conducted risk assessments to uphold safety standards.
- Maintained detailed records to ensure accurate documentation of care provided.
- Maintained rigorous safeguarding procedures, guaranteeing optimal service user welfare.
- Delivered high-quality, person-centred care tailored to specific service user needs.
- Implemented innovative strategies for Ofsted and CQC compliance, significantly reducing non-compliance risk.
- Promoted a culture of excellence within the team, recognising achievements and constructively addressing underperformance.
- Cultivated strong relationships with service users, relatives, and local communities to enhance patient-centred care.
- Reviewed and updated policies to reflect best practices and legislative changes, integrating stakeholder feedback.
- Managed comprehensive care plans for residents, adhering to regulatory standards while improving quality of life.
- Monitored health and safety measures for guaranteed compliance.
- Guided staff to execute safe and effective interventions to manage behaviours that challenge.
- Registered with Care Quality Commission (CQC) for 15 years.
- Led team meetings, fostering open communication and collaboration.
- Upheld high standard of individual confidentiality at all times.
- Fostered a positive working environment through effective conflict resolution strategies.
Senior Support Worker
Robinia
Portsmouth, Hampshire
03.2004 - 03.2008
- Provided support with social activities, sports and hobbies, employment and general household duties to enhance day-to-day life of individuals
- Coordinated shifts and delegated responsibilities to facilitate smooth operations and optimal individualised care.
- Observed and documented individual behaviour, promptly reporting changes to medical staff.
- Promoted safe, happy and relaxed environment, encouraging individuals to feel comfortable.
- Kept individual medical, personal and treatment plan records safely stored on care management software.
- Supported manager in development of rotas, supervision of staff
Support worker
Community intregrated care
Portsmouth, Hampshire
01.2000 - 03.2004
Agency Worker
Caring for you
Portsmouth, Hampshire
01.1999 - 03.2000
Guardsman
MOD
Portsmouth, Hampshire
09.1998 - 09.1999
Missile person
Royal Navy
Portsmouth, Hampshire
03.1992 - 06.1998
Education
Trauma
Annex project
NVQ2 - Behaviour that challenges in children
TQUK
NVQ2 - Understanding Autism
TQUK
NVQ 4 - Mental Health
Focus Awards
RMA - Management
City & Guilds of London Institute
NVQ 4 - Children and young people
City & Guilds of London Institute
NVQ 4 - Social care
City & Guilds of London Institute
NVQ Level 2 - Early years and education
CACHE
NVQ Level 3 - Social care
City & Guilds of London Institute
City & Guilds - Practical caring skills
City & Guilds of London Institute
Milford Haven, PembrokeshireSkills
- Financial management
- Health and Social Care Act 2008
- Person-centred care
- Diversity awareness
- Children's homes Regulations 2015
- Team Building and Retention
- KLOE's
Affiliations
I am a keen swimmer that enjoys both pool and sea swimming
I enjoy paddle boarding
I love to spend time with family and friends
I love developing pictures using diamond art
Timeline
Residential home manager
SWAAY Child & Adolescent Services
02.2025 - Current
Registered Manager
Omega Elifar Limited
03.2008 - 02.2025
Senior Support Worker
Robinia
03.2004 - 03.2008
Support worker
Community intregrated care
01.2000 - 03.2004
Agency Worker
Caring for you
01.1999 - 03.2000
Guardsman
MOD
09.1998 - 09.1999
Missile person
Royal Navy
03.1992 - 06.1998
Trauma
Annex project
NVQ2 - Behaviour that challenges in children
TQUK
NVQ2 - Understanding Autism
TQUK
NVQ 4 - Mental Health
Focus Awards
RMA - Management
City & Guilds of London Institute
NVQ 4 - Children and young people
City & Guilds of London Institute
NVQ 4 - Social care
City & Guilds of London Institute
NVQ Level 2 - Early years and education
CACHE
NVQ Level 3 - Social care
City & Guilds of London Institute
City & Guilds - Practical caring skills
City & Guilds of London Institute
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