Summary
Overview
Work history
Skills
Affiliations
Timeline
Generic

Amanda Pickering

Coventry

Summary

Dedicated healthcare professional with extensive experience in elderly care, dementia care proficiency, and palliative care techniques. Adept at patient care, infection control, and medication administration, ensuring the highest standards of health promotion and safeguarding vulnerable adults. Skilled in developing person-centred care plans and providing personal care assistance with a compassionate approach. Trained in manual handling and emergency response readiness, with a strong focus on mental health and disability awareness. Committed to enhancing patient well-being through responsive listening and effective communication.

Overview

35
35
years of professional experience

Work history

Care assistant

Premiere Care
North Yorks, North Yorkshire
07.2015 - Current

Live-In Care Support – Provided 24/7 personal care, emotional support, and companionship to clients in their homes, ensuring their comfort, dignity, and well-being.

Medication Administration – Assisted with medication management, ensuring patients took prescribed medications on time while monitoring for side effects.

Health Monitoring – Observed and documented patient conditions, including vital signs, mobility, and behavioral changes, reporting concerns promptly to healthcare professionals.


Personal Care Assistance – Aided clients with daily living activities, including bathing, dressing, feeding, toileting, and mobility exercises to maintain their independence.

Dietary and Meal Preparation – Followed tailored dietary plans, preparing healthy meals while assisting with feeding when necessary.


Crisis Management and Safety – Maintained a calm demeanor in emergencies, responding promptly to ensure patient safety and well-being.


Emotional and Social Support – Encouraged patient independence, provided companionship, and facilitated engagement in social activities to promote mental health.


Hygiene and Cleanliness – Maintained a clean, safe living environment by ensuring hygiene standards in both personal and communal areas.


Collaboration with Healthcare Teams – Worked closely with medical staff and family members to provide seamless care, ensuring continuity and adherence to care plans.

Compliance and Documentation – Maintained confidentiality, followed professional care standards, and documented daily observations, ensuring up-to-date client records.

Bank cashier

Alliance and Leicester
Coventry
12.2001 - 02.2003
  • Balanced daily accounts for accurate record-keeping.
  • Sorted and counted currency efficiently, reducing downtime.
  • Processed bank transfers accurately to avoid discrepancies.
  • Managed cash transactions for streamlined banking operations.

Store assistant

Marks & Spencer
coventry
10.1998 - 11.2001
  • Provided product information to facilitate informed purchasing decisions.
  • Carried out price checks accurately for correct billing at the till point.
  • Followed standard operating procedures strictly enforcing company policies and standards.
  • Increased sales through suggestive selling techniques.

Hairdresser

self employed
Coventry
07.1990 - 09.1998
  • Collaborated closely with colleagues to run an efficient salon operation.
  • Conducted comprehensive client consultations to tailor services to individual needs.
  • Demonstrated mastery of colouring techniques, enhancing client satisfaction.
  • Enhanced salon reputation with excellent customer service skills.

Skills

Hairdressing:

Client Preparation: Greeting clients warmly, assisting them with robes or capes, and ensuring they are ready for their treatment


Salon Maintenance: Maintaining a clean and tidy salon environment to meet health and safety standards and create a positive impression


Product Knowledge: Understanding various hair care products and techniques to assist stylists and inform clients


Communication Skills: Effectively interacting with clients and team members to ensure smooth salon operations

Store Assistant
Customer Service Excellence: Providing outstanding service to enhance customer satisfaction and loyalty


Inventory Management: Organizing and controlling stock to ensure product availability and optimal storage


Point of Sale (POS) Systems Proficiency: Efficiently processing transactions using POS systems


Product Knowledge: Advising customers on product selection and informing them about promotions

Bank Cashier
Cash Handling: Accurately managing cash transactions and maintaining balanced cash drawers


Transaction Processing: Efficiently handling deposits, withdrawals, and other banking transactions


Customer Service: Assisting customers with their banking needs and providing information on financial products


Attention to Detail: Ensuring accuracy in all financial transactions and documentation

Care Assistant
Patient Care: Providing personal care assistance, including bathing, dressing, and feeding


Medication Administration: Assisting with medication management and ensuring timely intake


Infection Control: Implementing hygiene practices to prevent the spread of infections


Dementia Care Proficiency: Supporting patients with dementia through specialized care techniques

Affiliations

  • socialising
  • keeping healthy
  • crafts

Timeline

Care assistant

Premiere Care
07.2015 - Current

Bank cashier

Alliance and Leicester
12.2001 - 02.2003

Store assistant

Marks & Spencer
10.1998 - 11.2001

Hairdresser

self employed
07.1990 - 09.1998
Amanda Pickering