Amanda Paszt
Mitcham
Summary
Hard-working Dispatch Administrator with experience in data accuracy and management. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Dispatch Administrator
Hayloft Plants Ltd
Pensham, Worcestershire
02.2021 - 02.2025
- Orders processing from entering into the system to final preparation for packing and shipping.
- Generated daily operations reports, presenting to management regarding the number of orders to be shipped, outstanding orders, etc.
- Daily work with spreadsheets with customer data and proper handling of them.
- Record tracking and data communications.
- Tracking sales of orders, including television (QVC) and solving any problems related to them.
- Partnered collaboratively with other departments depending on the need.
Internal Operations Assistant
Hayloft Plants Ltd
Pensham
03.2018 - 01.2021
- Assisted with day-to-day operations of dispatch administration.
- Utilised Microsoft Office on a regular basis to complete job tasks.
- Assisted operations manager with planning of routine operations and special projects.
- Solved problems timely and effectively, ensuring customer satisfaction.
Plant Packer
Hayloft Plants Ltd
Pensham
05.2016 - 02.2018
- Maintained clean, tidy working environments, upholding warehouse safety standards.
- Accurately and efficiently picking and despatching products.
- Reporting issues and damages to supervisor, enabling prompt, effective resolutions.
- Accurately collected goods from various warehouse locations, working with precision and care to minimise order errors.
- Unloading cargo with forklift equipment.
- Quick and accurately fulfilling orders.
- Coaching new team members.
- Performing all duties safely and efficiently, in line with safety rules for best working practices.
Education
Diploma of Higher Education - Physiotherapy
WSZiA
Zamosc, Poland 10.2010 - 02.2016
Skills
- Customer Service
- Empathy and understanding
- Positive language use
- Customer relations
- Patience, composure and tolerance
- Client-Focused approach
- Customer advice
- Feedback reception
- Restock procedures
- Data entry accuracy
Custom
- Diligence
- Flexibility (ability to adapt)
- Punctuality
- Responsibility
- Accuracy
Affiliations
- Cooking
- Gardening
- Art
Timeline
Dispatch Administrator
Hayloft Plants Ltd
02.2021 - 02.2025
Internal Operations Assistant
Hayloft Plants Ltd
03.2018 - 01.2021
Plant Packer
Hayloft Plants Ltd
05.2016 - 02.2018
Diploma of Higher Education - Physiotherapy
WSZiA
10.2010 - 02.2016
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