Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Amanda Morrison

Livingston,West Lothian

Summary

I have been working as a pupil support worker for the last 10 years, primarily working closely with children with additional needs. I enjoy the interaction and relationships that have been built with the children, and that no two days are the same.


I have gained knowledgeable experience over the years, including how to support children in different and individual ways, and being able to use tailored strategies. I have also learned that not all children are the same, and if you find the right approach, You can make a big difference to them. It has been a highlight of my career to watch the achievements the children can make with the correct support and encouragement.


I enjoy working as part of a team but can also use my own initiative if I see that someone needs help. I enjoy establishing good working relationships with people such as teachers, the children and also the families. I find this helps in promoting a positive environment.


I am looking for a new challenge that allows me to use what I have learned from my experiences in the last 10 years and put them to good use in a new environment.



My strengths are that I am flexible, hardworking individual with a broad range of skills gained within a variety of working environments. I can communicate well at all levels and have a methodical approach to planning and organising. I am an effective team player who also works well independently. Manages time efficiently and performs well under pressure. A quick learner with a can do attitude who is keen to secure a new opportunity where her skills and experience can be fully utilised.

I am very creative and love arts & crafts, I love adapting spaces and turning them into imaginative areas such as nurture or breakout spaces.


I would love the opportunity to be part of the amazing team at Harmeny.

Overview

27
27
years of professional experience
16
16
years of post-secondary education

Work History

Family Link worker/ Pupil Support Worker

West Lothian Council
Calderwood Primary School, West Lothian
08.2021 - Current

I work as part of the school team to help support the pupils' teaching and learning. Currently, I work on a one-to-one basis with children with additional needs. I contribute to providing them a safe, secure, and inclusive school environment. I do this by building positive relationships with them and their families, which builds the child's confidence and enhances their ability to learn.


I also work as a Family Link Worker one day a week, which allows me to engage positively with our children and their families to provide a range of practical and emotional assistance by helping them access services, resources, and information that they may need.



Pupil Support Worker

West Lothian Council
Dedridge Primary School, West Lothian
01.2015 - 06.2021
  • I worked as part of the school team to help support the pupils' teaching and learning.
  • I worked on a one-to-one basis with a child from the autistic unit within the school.
  • I also helped support other pupils within the class under the teacher's direction.
  • I also contributed to providing a safe, secure, and inclusive school environment that builds the confidence of the pupils and enhances their ability to learn.

Part Time Receptionist

Batleys Cash & Carry
01.2014 - 01.2015
  • Working independently on front reception, duties include answering customer queries in store and on telephone, customer service, some till work, some cleaning duties.

Customer Service Advisor

BSKYB
01.2006 - 01.2010
  • Worked as part of the Early Customer Lifecycle team providing customers with support when beginning the Sky experience, be it with Sky television, broadband or sky talk.
  • Taking ownership of the customers experience and providing a simple, reliable and personal service abiding by Sky's high standards.

Travel Agent

Belford Travel
01.2001 - 01.2006
  • Worked as part of team as a destination expert that recommended and sold holidays and extras to a wide range of customers.
  • Was customer driven and was very positive and had a passion for delivering a contemporary service with professionalism and a personalised approach.

Part Time Youth Worker

West Lothian Council
01.2000 - 01.2006
  • Worked as part of a team in preparing and delivering activities to increase social and personal development of children and young people.
  • This was completed in several Youth Clubs within the Livingston area.

Travel Agent

Lunn Poly, TUI Group
01.2000 - 01.2001
  • Worked as part of a team as a destination expert that recommended and sold holidays and extras to a wide range of customers.
  • Was customer driven and was very positive and had a passion for delivering a contemporary service with professionalism and a personalised approach.

Children's Representative

Thomson Holidays, TUI Group
01.1998 - 01.2000
  • Worked as part of a team and delivered an imaginative and creative programme for children aged 4 -11 years.
  • Also took part in mini discos, PR activities and helped children have fun and memorable experiences while on holiday.
  • Promoted childcare at welcome meetings and also delivered guiding and airport duties.

Education

Higher National Diploma - Childhood Practice

Fife College
Dunfermline
08.2022 - 06.2024

Higher National Certificate - Early Education & Childcare

West Lothian College
Livingston, West Lothian
08.2014 - 06.2015

BTEC - BTEC Diploma Intermediate Children's Representatives

Pro Active/ Thomson Holidays
Majorca, Spain
04.1998 - 04.1999

Highers - English, Geography, Computing

The James Young High School
West Lothian
08.1990 - 06.1996

Standard Grades - English, Maths, Geography, Biology, Computing, French, German, Home Economics

James Young High School
Livingston, West Lothian
01.1990 - 01.1996

Skills

  • Excellent communication and organisational skills
  • Understanding of local and national guidance, standards, and frameworks
  • Excellent interpersonal skills with an enthusiastic manner
  • Adaptable communication style
  • Active learning strategies implementation
  • ASN understanding
  • Microsoft Office Suite

Affiliations

  • I enjoy spending time with my boys, I have 2 boys (nearly men) aged 19 & 16. We all have a love for Basketball, with both of them playing I am the ever supporting Mum but I enjoy watching the Professional games also.
  • I love being creative, I enjoy arts and crafts and creating new things with the help of my Cricut machine.

Timeline

Higher National Diploma - Childhood Practice

Fife College
08.2022 - 06.2024

Family Link worker/ Pupil Support Worker

West Lothian Council
08.2021 - Current

Pupil Support Worker

West Lothian Council
01.2015 - 06.2021

Higher National Certificate - Early Education & Childcare

West Lothian College
08.2014 - 06.2015

Part Time Receptionist

Batleys Cash & Carry
01.2014 - 01.2015

Customer Service Advisor

BSKYB
01.2006 - 01.2010

Travel Agent

Belford Travel
01.2001 - 01.2006

Part Time Youth Worker

West Lothian Council
01.2000 - 01.2006

Travel Agent

Lunn Poly, TUI Group
01.2000 - 01.2001

BTEC - BTEC Diploma Intermediate Children's Representatives

Pro Active/ Thomson Holidays
04.1998 - 04.1999

Children's Representative

Thomson Holidays, TUI Group
01.1998 - 01.2000

Highers - English, Geography, Computing

The James Young High School
08.1990 - 06.1996

Standard Grades - English, Maths, Geography, Biology, Computing, French, German, Home Economics

James Young High School
01.1990 - 01.1996
Amanda Morrison