AMANDA MELLOR
Stoke-on-Trent,Staffordshire
Summary
Skilled adult and children‘s nurse and recently retired from NHS and nursing positions I still have a lot to give back to the nursing profession and impact to patients.
I have enjoyed a long and varied career meeting and working with many highly talented members of the health services at all levels. Which has enable a broad base of expertise and teamwork, committed to enhancing patient care through integrity, quality and safety.
Resilient, and remaining compassionate and aware of the needs of others.
Overview
41
41
years of professional experience
Work history
Retired Registered Adult and Children's Nurse
Maternity Investigator
, Across West Midlands and Black country
09.2018 - 03.2023
- Undertook NHS independent investigations in maternity and neonatal care within hospital trusts when incidents were potentially resulted in harm or death.
- Provided sensitive and supporting behaviors to medical, nursing and midwifery staff who faced the investigation process with us.
- Treated all staff with respect showing compassion kindness and understanding, to enable them to maintain their confidence, in delivering outstanding patient provisions.
- Supporting parents and families who have experienced distressing or traumatic events through pregnancy, intra-partum period and postpartum.
- Provided support and empathy to parents and families who had challenges and difficulties due to the potential long term damage to their newborn baby or neonatal death.
- Quickly responded to changing organisational working, remaining calm and professional under pressure.
- Maintained accurate, up-to-date records. Maximising information, investigation findings and data from a national and local perspective with accuracy, to produce high quality reports.
- Supported colleagues undertaking staff interviews and providing feedback, as appropriate.
- Participated in all team meeting putting forward views and listening carefully to other members points of view
- Provided staff support using the evidence based approach of trauma risk management to help them to cope with the effects that traumatic events may have on them.
Matron-
University Hospital North Midlands
Stoke-on-Trent, Staffordshire
08.2010 - 09.2018
- Responsible for leadership and management of the AHP clinical nurse specialists, and nursing workforce across child health directorate.
- Provided support and collaborative approach to achieve a culture which embedded competence, a value based and compassionate attitude.
- Developed and monitored high quality clinical care that was patient focused.
- Provided risk management and feedback using governance measures to all aspects of care
- Responsible for child protection linking with strategic partners and facilitating peer review and learning.
- Responsible for workforce development, recruitment, role redesign and maintaining safer staffing through competence frameworks and training monitor.
- Collaborative working with staff, patients and strategic partners to ensure effective care.
- Direct partnerships with primary care teams and local health economy.
- Chaired meetings for directorate governance and operational business cases.
- Contributed to policies procedures and guidance updates.
Professional Development Training Manager
North Staffordshire Community Healthcare
Stoke-on-Trent, Staffordshire
07.2009 - 07.2010
- Created training needs assessments to identify skills and knowledge gaps.
- Guaranteed accuracy of training content by proofing and editing materials.
- Assessed instructional effectiveness, analysing data to determine impact of training on company KPIs.
- Conducted Training Needs Analyses to assess customer requests.
- Delivered training packages delivering a strategic project to registered nurses, support staff and health and social care colleagues.
- Facilitated and empowered leadership and operational effectiveness to ensure competent care.
- Designed evaluation surveys to measure training budget impact.
- Evaluated costs of training programs and stayed within required budget.
- Identified training needs by evaluating job positions and roles.
Technology and Transformation Project Manager
Fit for Future Programme
Stoke-on-Trent, Staffordshire
09.2008 - 08.2009
- Worked proactively across local health economy with commissioners and providers to inform and develop competence and best practice.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Assurance of quality service delivery through assurance of staff competence and fitness within their practice.
- Represented organisations at seminars, conferences and business events.
- Designed and implemented training to further develop staff based on business goals.
Professional Development Training Manager
University Hospital North Staffordshire
Stoke-on-Trent, Staffordshire
06.2007 - 08.2008
- Created training needs assessments to identify skills and knowledge gaps.
- Guaranteed accuracy of training content by proofing and editing materials.
- Assessed instructional effectiveness, analysing data to determine impact of training on company KPIs.
- Presented and facilitated evidence based training sessions and workshops to large and small clinical audience identified through adverse incidents or poor practice.
- Developed individual learning plans for continued training.
- Assessed return of investment of training programs to determine training value.
- Boosted employee performance, developing plans to facilitate cross-training between departments and roles.
- Conducted corporate inductions for new starters, receiving positive feedback in satisfaction surveys.
- Optimised quality of training content by incorporating input from subject matter experts.
Senior Staff Nurse
University of North Staffordshire
Stoke-on-Trent, Staffordshire
06.1999 - 03.2001
- Facilitated smooth patient discharge, managing transition to hospital wards or referred hospitals.
- Oversaw admission, transfer and discharge of patients.
- Led follow-up patient education by providing home care instructions.
- Liaised with doctors, dieticians and occupational therapists to achieve stellar maximum care plan.
- Consistently monitored patient health and wellbeing to recognize deterioration and initiate appropriate action.
- Created staff rotas to guarantee optimal coverage on all shifts.
- Participated in clinical risk and quality improvement initiatives activities.
- Tracked near-miss and error report information and initiated strategies to improve patient safety practices.
- Designed self-management plans to empower patients, family members and caregivers to participate in health management.
- Managed progression of care coordination between teams and across areas.
- Assessed clinical performance of nursing students and new nurses and provided techniques to improve nursing care.
- Provided and facilitated activities in medical emergencies or crisis situations.
- Concurred with inter-professional teams to execute recommended quality improvement plans and interventions.
- Utilised benchmarks to examine patient safety practices.
- Increased staff satisfaction by introducing programs to maintain morale and boost engagement.
- Evaluated existing infection control and prevention practices to identify areas of improvement.
- Implemented new treatment protocols to increase order in wards.
- Conducted rounds with physicians to assist with treatment and patient care.
- Planned and prioritised highest levels of care for patients consistently anticipating next stage of care.
- Trained and developed junior nurses to successfully pass their probation period.
Nurse
University Hospitals North Staffordshire
Stoke-on-Trent, Staffordshire
08.1982 - 06.1999
- Carried out various clinical nursing roles across the hospital wards to gain broad experience within nursing practice.
- Undertook clinical assessments for patients admitted to ward areas.
- Worked collaboratively as part of the team with other health professionals involved in the care and across ward areas.
- Liaised with senior physicians to plan timely, successful patient discharges.
- Followed NHS procedures and protocols to safely prepare drips and transfusions.
- Carried out clinical procedure as required by patients condition and diagnosis
- Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
- Supported patients with clinical conditions, planning and implementing targeted strategies for optimal recovery outcomes.
- Prioritised health problems to assist patients in complex, urgent or emergency situations.
- Collected samples and prepared them for sending for lab analysis.
- Planned and ensured discharge arrangements were safe and appropriate for the care needs of the individual involved.
- Delivered life support with updated first aid and CPR training.
- Assisted with routine medical tests and evaluations, documenting findings to aid care planning.
- Monitored and recorded patient condition, carrying out and reporting regular observations.
- Supported physicians and consultants with tests and procedures.
- Administered oxygen and medication to achieve optimum health outcomes.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Established positive rapport with patients and families through active listening and compassionate care.
- Used outstanding planning and prioritisation abilities to safely care for [Number] patients.
- Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
- Generated detailed and comprehensive patient care plans in collaboration with clinical teams.
- Administered medication in line with stringent drug regulations.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
Education
Enrolled Nurse - Nursing
University North Staffordshire
Stoke-on-Trent 08/1980 - 08/1982
Registered Nurse -Part 1 and Part 15 - Nursing
University Hospital North Staffordshire
Staffordshire 04/1992 - 03/1993
Bachelor of Science - Nursing and Leadership
The University of Manchester
Manchester 09/1999 - 06/2000
Post Graduate Strategic Workforce - Workforce and Safer Staffing
Thames Valley University
West Midlands 09/2007 - 08/2008
Investigation processes and application - Conducting Investigations and Report writing
Healthcare Safety Investigation Branch
Farnborough, Hampshire 09/2018 - 10/2018
TRiM practitioner - Trauma Risk Management
Healthcare Safety Investigation Branch
Farnborough, HampshireSkills
- Good communication and listening skills
- Caring about others
- Investigation analysis
- Accountable for actions
- Promotion of support and collaborative care
- Awareness and understanding of effects of unconscious bias
- Collaborative and inclusive style of working with others
- Able to articulate view point and decisions
- Diplomacy
- Sensitivity and Compassion when caring for others or working with partners
- Patient safety and implementation of safe clinical care
- Honesty and upholding confidentiality
Timeline
Retired Registered Adult and Children's Nurse
Maternity Investigator
09.2018 - 03.2023
Matron-
University Hospital North Midlands
08.2010 - 09.2018
Professional Development Training Manager
North Staffordshire Community Healthcare
07.2009 - 07.2010
Technology and Transformation Project Manager
Fit for Future Programme
09.2008 - 08.2009
Professional Development Training Manager
University Hospital North Staffordshire
06.2007 - 08.2008
Senior Staff Nurse
University of North Staffordshire
06.1999 - 03.2001
Nurse
University Hospitals North Staffordshire
08.1982 - 06.1999
Enrolled Nurse - Nursing
University North Staffordshire
08/1980 - 08/1982
Registered Nurse -Part 1 and Part 15 - Nursing
University Hospital North Staffordshire
04/1992 - 03/1993
Bachelor of Science - Nursing and Leadership
The University of Manchester
09/1999 - 06/2000
Post Graduate Strategic Workforce - Workforce and Safer Staffing
Thames Valley University
09/2007 - 08/2008
Investigation processes and application - Conducting Investigations and Report writing
Healthcare Safety Investigation Branch
09/2018 - 10/2018
TRiM practitioner - Trauma Risk Management
Healthcare Safety Investigation Branch
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