Summary
Overview
Work history
Education
Skills
Timeline
Receptionist

Amanda Meikle

lesmahagow

Summary

Reliable Support Worker with [Number] years of experience. Delivers medication management and adapts care planning with person-centred approach. Well-versed in hoists and mobility aids. Specialises in Special Educational Needs and Disabilities (SEND) clients. Caring and empathetic [Job Title] with [Number] years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail. Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with [Number] years of experience building community and developing social skills through incremental therapeutic techniques. Productive individual with strong objective to acquire work experience and gain knowledge from technical support team. Enthusiastic in helping customers set-up accounts and configure network. Adaptable to challenging situations and demanding deadlines.

Overview

20
20
years of professional experience
5
5
years of post-secondary education

Work history

Support worker

South Lanarkshire College
Lanark, South Lanarkshire
12.2019 - Current
  • Continuously promoted best practices in health, safety and security to safeguard service user welfare.
  • Offered technical expertise to contribute to 2nd and 3rd line of support.
  • Helped service users to gain ability to function independently in society.
  • Acquired, set up and configured hardware and software to meet specific customer requirements.
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Adapted support where possible to increase service accessibility.
  • Identified key client needs to develop targeted support programmes.
  • Listened to clients' current struggles to signpost relevant support.
  • Planned, prepared and served meals for [Number] clients, strictly following prescribed dietary orders.
  • Facilitated weekly group meetings, providing safe, secure spaces for service users to interact and socialise.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Counselled clients through difficult times using approved and compassionate strategies.
  • Offered practical daily living advice, including financial planning, housing support and legal guidance.

Support worker

Key Housing
Lanark, South Lanarkshire
06.2014 - 11.2019
  • Continuously promoted best practices in health, safety and security to safeguard service user welfare.
  • Offered technical expertise to contribute to 2nd and 3rd line of support.
  • Helped service users to gain ability to function independently in society.
  • Counselled clients through difficult times using approved and compassionate strategies.
  • Offered practical daily living advice, including financial planning, housing support and legal guidance.
  • Anticipated and prevented issues with technical infrastructure to minimise downtime.
  • Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
  • Monitored client progress and adapted support programmes to meet changing needs.

Cashier

Ladbrokes
Lesmahagow, South Lanarkshire
08.2004 - 05.2014
  • Used POS register system to total values and complete cheque, card, or mobile payments.
  • Assessed notes and vouchers to determine validity and decrease fraudulent activities.
  • Helped customers to pack away shopping for improved customer experience.
  • Checked notes carefully to spot counterfeit currency.
  • Addressed and resolved customer complaints to maintain customer loyalty and satisfaction.
  • Handled currency payments, secured funds in register and prepared deposits at end of day.
  • Checked customer ID when selling age-restricted items, following store policy.
  • Engaged in pleasant chit chat for friendly and personalised service.
  • Helped meet business needs by working extra shifts.

Education

Scottish Qualifications Certificate -

Lesmahagow High School
South Lanarkshire
08.1981 - 05.1986

Skills

  • Advanced driving techniques
  • Defensive driving techniques
  • Emergency situation preparation
  • Communication skills
  • Social media marketing
  • Knowledge assessment
  • Automatic driving instruction

Timeline

Support worker

South Lanarkshire College
12.2019 - Current

Support worker

Key Housing
06.2014 - 11.2019

Cashier

Ladbrokes
08.2004 - 05.2014

Scottish Qualifications Certificate -

Lesmahagow High School
08.1981 - 05.1986

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Amanda Meikle