Amanda Garcia
Summary
Bilingual administrator with background in recruiting, management and marketing. Well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work history
Social Media Manager / Administrator
Impera Italia Ltd
London, Greater London
11.2021 - 11.2022
- Collected customer data and analyses interactions and visits.
- Expanded company social media presence.
- Produced and distributed engaging written or graphic content.
- Created marketing and social media campaigns and strategies.
- Managed the day-to-day handling of all social media channels.
- Supervised, plan and delivered content across different platforms using scheduling tools such as Later or Planoly.
- Found and formed key relationships with influencers across social media platforms via telephone, email, calls.
- Managed and facilitated social media communities by responding to social media posts and developing discussions.
- Monitored, tracked, analysed and reported on performance on social media platforms using tools such as Facebook Insights.
- Researched and monitored activity of company competitors.
- Updated and organized marketing content in the cloud; photos, videos, contracts, newsletter.
- Created marketing content such as product photography or video filming.
- Managed influencers purchase orders, contracts, monthly commissions and official letters.
- Increased sales by 10%.
Reception / Office Manager
Mclaren Construction Ltd
Peterborough, Cambrideshire
04.2020 - 11.2021
- Managed general reception duties like greeting visitors, offering refreshments, issued PPE to visitors, liaised with subcontractors, managed any general emails and correspondence, ensuring communications reach.
- Provided admin support to all members of the team such as typing, assisting with expenses, taking minutes, general filing, compiling reports and assisting with IT.
- Issued monthly reports, newsletters and kept directory/team organigram up to date.
- Ensured that there was an adequate amount of PPE, consumables and stationery available at all times.
- Scheduled meetings, booking team accommodation, coordinating office events/catering, record team holidays and managing diary for Project Director.
- Recruited site maintenance staff.
- Collated training certificates and enrolled new starters using Biosite biometric fingerprint system.
- Compiled waste transfer notes and inputted data using an Smart Waste management platform.
- Assisted the Commercial department with filing, purchase orders, site instructions, labour timesheets, payment notices, batching certificates, asset registers, contracts and official letters.
- Ran and supervised the electronic document control system, numbering and distributing documents to members of internal and external teams and chasing actions that are required in order to sign off documents. (Asite)
- Managed over 20 calls per day.
Cafe Supervisor
Benugo
London, Greater London
01.2018 - 03.2020
- Hired, trained and coached wait staff.
- Maximised profitability by promoting menu knowledge and suggestive selling techniques.
- Maintained inventory levels by diligent ordering of supplies.
- Optimised operational efficiencies, ensuring wait staff were trained to deliver best practice.
- Oversaw food preparation, maintaining high quality standards.
- Managed employee schedules, resulting in efficient shift planning.
Restaurant Receptionist
Yahuatcha City
City of London, Greater London
12.2016 - 11.2017
- Managed bookings using Open Table software to schedule, cancel and re-arrange reservations.
- Greeted incoming customers in a professional manner and accompanied them to their tables.
- Answered telephone calls, compiling detailed notes and promptly forwarding as required.
- Delivered front of house duties with warm and professional manner.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
Waitress assistant
Yahuatcha
City of London, Greater London
04.2016 - 12.2016
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Enhanced dining experience through friendly interaction with customers.
- Followed health regulations whilst handling food, promoting safe practices.
- Ensured customer satisfaction by addressing queries and complaints promptly.
Human resources assistant
Franchising Calzedonia España S A
L'Hospitalet de Llobregat, Barcelona, Spain
01.2015 - 01.2016
- Monitored employee absences against leave allowances.
- Supported new hires during onboarding process, helping them settle into roles faster.
- Maintained employee confidentiality, reviewing and updating HR systems in conformance with GDPR.
- Delivered friendly assistance with new hires throughout interviewing and hiring processes.
- Coordinated employee exit interviews and paperwork.
- Reviewed job applications to identify, vet and recommend optimal candidates for available positions.
- Prepared personnel files, keeping all employee records up-to-date.
- Published current vacancies with clear job and applicant criteria.
Assistant manager
Franchising Calzedonia
L'hospitalet de llobregat, Barcelona, Spain
01.2014 - 12.2015
Sales assistant
Franchising Calzedonia
L'hospitalet de Llobregat, Barcelona, Spain
09.2011 - 12.2013
Education
Bachelor of Arts - Labor relations
University of Barcelona
Barcelona, Spain 09.2011 - 06.2015
Skills
- Public Relations
- Business and brand development
- Visual design strategy
- Community engagement management
- Marketing strategy
- Interviewing
- Administrative assistance
- Excellent interpersonal and coaching skills
- Confident and proficient in the use of MS Office, Excel, PowerPoint and Word
Languages
English
Advanced
A1
Spanish
Proficient (C2)
A1
References
References available upon request.
Timeline
Social Media Manager / Administrator
Impera Italia Ltd
11.2021 - 11.2022
Reception / Office Manager
Mclaren Construction Ltd
04.2020 - 11.2021
Cafe Supervisor
Benugo
01.2018 - 03.2020
Restaurant Receptionist
Yahuatcha City
12.2016 - 11.2017
Waitress assistant
Yahuatcha
04.2016 - 12.2016
Human resources assistant
Franchising Calzedonia España S A
01.2015 - 01.2016
Assistant manager
Franchising Calzedonia
01.2014 - 12.2015
Sales assistant
Franchising Calzedonia
09.2011 - 12.2013
Bachelor of Arts - Labor relations
University of Barcelona
09.2011 - 06.2015
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