Amanda Emmanuel

Project: Currently working as a lead in collaboration with multiple cross-functional teams on analysis / specification and delivery of client solutions, refinement sessions to agree refinement/user stories for features of the product. I am responsible for communicating the vision and progress of the product to all relevant parties, ensuring alignment and transparency throughout the development process. I also defined functions and features in agreement with functional teams. Currently working on the MVP.

Major roles and responsibilities:

o Conducted interviews with key business users to collect information on processes and user requirements.

o Defined user accessibility requirements for different-abled clients and users.

o Collaborated with project teams, including Solution Architects, UX/UI designer, Developers, and stakeholders to create optimal solutions that meet requirements, designs and ensuring that feedback from customers was utilized in layout appearance, technical challenges, market changes, and other external factors that may impact a product's success.

o Identified and implemented any new opportunities to analyze and optimize current services, systems, and processes,

o Assisted in user acceptance testing to ensure system changes met expectations, ensuring traceability, documenting defects, and updating requirements as needed.

o Conducted enhancements Making based on an understanding of business processes, industry trends, and organizational goals.

o Identifying training needs and opportunities for the team and facilitating skill development to enhance overall performance.

Project 1: As the Lead BA, I managed 5 domain teams in the discovery and documentation of requirements, and definition of Epics. The main objective was to replace the manual alcohol system with a Cloud-based system. I engaged effectively with the Architectural and aligning solution with the strategy and objectives. Liaised with the team to craft a fit-for-purpose MVP in compliance with statutory legislation. I Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.

Project 2: Reassigned to another department in HMRC

Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement. I lead the team in requirements management, Epics. The main objective was to transform small businesses to craft a system that is fit for purpose

Major Roles and Responsibilities:

• Monitor project progress, identify risks and issues, and implement mitigation strategies to ensure timely delivery of the MVP.
• Collaborated with Project Managers, Product Owners, and the wider team, to understand business operations, challenges, and their upcoming plans and priorities and developing a good understanding of HMRC’s existing applications, processes, and system and building and maintaining relationships with key stakeholders across different business units and HMRC departments
• Produced written documentation, and visual presentations to report data to influence key stakeholders & Identified areas for improvement, devising and implementing cost-effective solutions to improve results and ensuring that business analysis activities align with the overall business and organizational strategy
• Conducted interviews with key business users to collect information on processes, define and refine project requirements, working towards an agreed minimum viable product (MVP) and scope
• Supported the Scrum team in testing, testing scripts, to the business’ satisfaction, reporting any unresolvable defects to the Project Manager for remediation

Recommended and received approval for the utilisation of Agile Scrum as the delivery methodology. I assessed required changes to food and substances, materials, coverings, and associated manufacturing processes; in compliance with changes in EC statutory legislation for 27 member states and non-EU Third Nations.

Major Roles and Responsibilities:

• Defined and tested the design and functional requirements for a new Cloud food authorization system and portal
• Increased efficiency in resource allocation by conducting detailed business requirements analysis.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Worked closely with other software development teams (internal and external), tech architects and business owners to refine requirements and translate business needs into IT solutions.
• Engage with policy, comms, Business Change, to ensure business systems, workflows and processes align to target operating model are in compliance with new statutory legislation.
• Supported software development projects by defining clear requirements and effectively communicating them to technical teams, and and refine project requirements, working towards an agreed minimum viable product (MVP).

• Various Projects: Health, Central Government