Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Amanda Edwards

Morecambe,Lancashire

Summary

Dedicated and empathetic Teaching Assistant with over eight years of work experience and 20 years of personal experience with children. Motivated, reliable and able to confidently support school teachers and pupils. Skilled in leading groups, managing classroom behaviour, and adapting learning materials. Passionate about fostering a positive, inclusive environment that helps every child reach their full potential and ultimately be the best version of themselves.

Overview

19
19
years of professional experience

Work History

Teaching Assistant

Trumacar Nursery and Community Primary School
Morecambe, Lancashire
09.2016 - 01.2022
  • Encouraged pupil participation with clear prompts and respectful interactions, fostering a positive learning environment.
  • Supported individuals and small groups in completing teacher-assigned tasks, enhancing understanding and engagement.
  • Monitored pupil progress using regular assessments and clear feedback for improvement.
  • Coordinated with teachers to spot areas of difficulty and adjust support.
  • Provided emotional support and guidance to strengthen pupil resilience and wellbeing.
  • Fostered a nurturing environment by advocating for every child's needs.
  • Assisted pupils with special educational needs for equal access to learning resources.
  • Built positive student relationships by modelling behaviour and responding to needs.
  • Managed classroom materials and resources, ensuring lessons were prepared and accessible for all students each day.
  • Regularly led registration, phonics, and number time sessions in the teacher's absence.
  • Updated parents and caregivers on progress, key achievements, and concerns promptly.

Teaching Assistant

Mossgate Primary School
Morecambe , Lancashire
09.2015 - 07.2016
  • Provided one-to-one support to pupils requiring additional help, enhancing their learning outcomes.
  • Established positive relationships with students, leading by example and responding appropriately to classroom needs.
  • Confident at building strong bonds with students, in a positive way, that can really make a difference.
  • Worked across EYFS, KS1, and KS2 during supply teaching placement at Mossgate.
  • Organised and distributed learning materials, homework, textbooks and classroom supplies.
  • Supervised students during lunch and break times, ensuring their safety and engagement.
  • Cleaned and organised classrooms before lessons and cleared afterwards.

Customer Service Officer

BT
Lancaster, Lancashire
08.2002 - 07.2014
  • Maintained excellent customer satisfaction by delivering high-quality customer service and dealing with all matters appropriately.
  • Managed all complex complaints, issues and problems to maintain customer satisfaction.
  • Provided customers with advice and guidance to increase customer satisfaction and loyalty.
  • Developed rapport with customers quickly to identify needs and provide solutions.
  • Identified customer needs by listening attentively and connecting to relevant departments or personnel.
  • Coordinated with various departments to address customer needs, streamlining communication and improving response times.
  • Maintained excellent team relationships by helping colleagues during complicated or difficult customer calls.

Education

Ripley St Thomas
Lancaster, LAN
01-2001

Skills

  • Classroom management
  • Student assessment
  • Lesson preparation
  • Curriculum support
  • Special education assistance
  • Special education support
  • Behaviour management
  • Emotional guidance
  • Positive approach

Interests

  • Hiking or walking: Exploring our beautiful country and finding hidden gems along the way
  • Running, I’m currently training for the Great North Run 2027
  • Spending time with my three children

Timeline

Teaching Assistant

Trumacar Nursery and Community Primary School
09.2016 - 01.2022

Teaching Assistant

Mossgate Primary School
09.2015 - 07.2016

Customer Service Officer

BT
08.2002 - 07.2014

Ripley St Thomas
Amanda Edwards