Summary
Overview
Work history
Education
Skills
Timeline
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Amanda Cross

Amanda Cross

Ipswich,Suffolk

Summary

Dedicated and energetic housekeeping professional who works well in fast-paced, high-volume environments. Reliable and responsible with positive attitude. Highly-motivated housekeeper achieving immaculate cleanliness levels through meticulous care and attention. Driven to exceed expectations across varied cleaning, laundry and housekeeping tasks. Adept at building positive customer relationships for outstanding client loyalty.

Overview

20
20
years of professional experience

Work history

Housekeeper

Kesgrave
Ipswich, Suffolk
01.2017 - Current
  • Hoovering,dusting,keeping surfaces clean and tidy,empty bins,wiping down cupboards,keeping toilets clean on a daily basis.restocking supplies
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.

Housekeeper

Iss, woodlands
Ipswich, Suffolk
09.2018 - 10.2020
  • Cleaning all areas of hospital including emptying bins and replenishing stocks
  • Serving food to patients,wiping tables and filling dishwasher and keeping kitchen clean.
  • cleaning patients rooms,sweeping and mopping
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.

Hostess

ISS Facility Services
Ipswich, Ipswich
11.2016 - 01.2017
  • Serving meals to patients on hospital wards,serving drinks,collecting in dirty dishes,loading dishwasher,making sure all areas are kept clean and tidy.
  • Maintained clean and organised space to comply with hygiene and health regulations.

Care Assistant

Care UK
Ipswich, Suffolk
05.2014 - 10.2016
  • Personal care,prepare and serve meals,assist with dressing,empty catheter bags,using hoist to move residents,regular documentation filled in including fluid charts and behaviour charts,bath and shower residents
  • Accomplishments training in all aspects of the job including manual handling and safeguarding adults and caring for dementia
  • I am currently training for my nvq 3 in health and social care
  • Skills Used manual handling,health and hygiene,empathy,understanding
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.

Home Carer

Ipswich
10.2012 - 04.2014
  • During this period I was responsible for caring for my children, one of whom has epilepsy
  • I have beenable to support him with his seizures and cope with taking his medication as required
  • This has taughtme a lot about caring and understanding individual's needs and offering the best support.

Home Carer

01.2011 - 01.2012
  • In this position I was responsible for caring for a lady who was housebound and had a pacemaker, shewas also bedridden with bed sores that I dressed daily, round the clock care was required.

Home Carer

01.2008 - 01.2011
  • I was responsible for caring for 2 elderly people in their own home, one of which had Alzheimer's, theother had COPD (lung condition)
  • I was responsible for ensuring that their diabetes was monitored, witha key factor being their diet, whilst also maintaining their home and shopping.

After School Care Assistant

01.2004 - 01.2008
  • My duties were to support children, between the age of 3- 10, with their activities, ensuring that theywere supervised and encouraged and given any guidance necessary
  • I also prepared meals for them withawareness to any dietary requirements

Education

Certifications and LicensesFood safety training level 2 -

Skills

  • Respectful approach to clients
  • Experience of working on my own initiative with minimal supervision
  • Excellent time management skills
  • Ability to use your own initiative
  • Ability to work to health and safety guidelines
  • Ability to remain calm under pressure
  • Passed my nvq 3
  • Dusting
  • Infection Prevention and Control
  • Window cleaning
  • Steam cleaning
  • Chemical mixing and storage
  • Mopping and buffing floors
  • Room tidying
  • Polishing surfaces
  • Vacuuming
  • Waste disposal

Timeline

Housekeeper

Iss, woodlands
09.2018 - 10.2020

Housekeeper

Kesgrave
01.2017 - Current

Hostess

ISS Facility Services
11.2016 - 01.2017

Care Assistant

Care UK
05.2014 - 10.2016

Home Carer

10.2012 - 04.2014

Home Carer

01.2011 - 01.2012

Home Carer

01.2008 - 01.2011

After School Care Assistant

01.2004 - 01.2008

Certifications and LicensesFood safety training level 2 -

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Amanda Cross