Amanda Craker

Looking after International workers when they arrive in the UK and share a H.M.O residence.

Duties included registering them with Doctors, enrolling children in schools, collecting rent, helping them with local services such as Bus routes to work , fining them driving instructors, helping them find cars to buy.

• Contributed fresh ideas and innovation to continuously improve the business.
• Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
• Organised special events and functions and corporate lunches.
• Resolved staff and customer complaints, challenges and enquiries.
• Checked invoices against delivery notes and resolved any discrepancies with supplier before releasing for payment.
• Reconciled cash and credit card transactions to maintain accurate records.
• Maintained safe working and guest environments, reducing injury and incident risks.
• Guaranteed proper cash management, sales measurement and cash-up processes for operational standards.
• Created welcoming environment and correct ambiance to generate customer loyalty and maintain highest professional standards.
• Built loyal customer base by creating welcoming environment with top quality service.
• Liaised with kitchen teams to develop innovative, seasonal menus for maximised customer appeal.
• Prepared and monitored staff rotas to meet business needs, providing adequate cover at all times.
• Led bar and events operations, collaborating with owner to enhance business success.
• Oversaw line cleaning and cellar management.

• Carried out wide variety of tasks to maintain optimal service delivery.
• Assisted in preparation of meals to exact recipes.
• Cooperated well with kitchen teams, improving workflow and raising working standards.
• Followed checklists to keep kitchen areas clean, stocked and sanitised.
• Maintained organised kitchen stations with meticulous care and precision, promoting team productivity.
• Cleaned food preparation and storage areas in line with schedule.
• Used kitchen equipment as instructed and to safety protocols.
• Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
• Assembled dishes and finalised plating of customer orders.

• Monitored children at after-school program location, offering safe place for children to play and complete homework assignments.
• Communicated daily observations with guardians, maintaining detailed development records.
• Recorded and informed manager regarding injuries and accidents.
• Created and maintained welcoming, safe and tidy space to promote children's development.
• Taught alphabet and numeracy to enhance learning experience.
• Observed children at play to monitor behaviour and social interactions, intervening in serious conflicts.
• Engaged with both children and caregivers to nurture ongoing trusting rapport.
• Engaged children in stimulating learning-based activities and games.
• Monitored interactions within group settings, encouraging sharing and cooperation to facilitate positive socialisation.
• Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.

• Washed, ironed and folded laundry, delicate fabrics and expensive pieces with appropriate methods.
• Delivered faultless cleanliness standards and exceptional guest care.
• Vacuumed, mopped and polished floors to achieve high-quality finishes.
• Communicated with other staff to determine best use of resources and guest care.
• Maintained plentiful cleaning supplies to meet operational requirements.
• Thoroughly cleaned and sanitised communal areas in line with health and safety standards.
• Reviewed cleaning processes and successfully identified efficiency improvements, reducing overall cleaning times.