Amanda Causer
Blackpool
Summary
I am now retired but feel I still have relevant skills that are applicable to this role . I am hardworking and complete all tasks within required timescales and accurately . I have good technology skills and am a good communicator. I have had many years of dealing with customer complaints and enquiries and can remain calm in all situations. Although I have no direct experience with students I have two children who I have guided through school and university dealing with their trials and tribulations as they occurred.
Overview
41
41
years of professional experience
Work History
Branch Manager
NatWest Group
St Annes On Sea
06.1979 - 11.2020
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Implemented service improvements to enhance sales cycle.
- Resolved various issues impacting sales management and business operations.
- Complied with regulatory guidelines and requirements.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Assessed employee performance and developed improvement plans.
Education
A Levels
Blackpool & Fylde College
Blackpool06.1979
O Levels
Newbury County Girls Grammar School
Newbury Berkshire07.1976
Skills
- Multitasking Abilities
- Goals and Performance
- Attention to Detail
- Employee Development
- Human Resources Knowledge
- Excellent Time Management Skills
- Strong Interpersonal Skills
- Relationship Management
- Conflict Resolution
- Internal Controls and Reporting Systems
Timeline
Branch Manager
NatWest Group
06.1979 - 11.2020
A Levels
Blackpool & Fylde College
O Levels
Newbury County Girls Grammar School
Similar Profiles
Boomiga ABoomiga A
Customer Support and Operations Analyst at NatWest GroupCustomer Support and Operations Analyst at NatWest Group
BHAGYA KAPOORBHAGYA KAPOOR
Senior Analyst at NatWest GroupSenior Analyst at NatWest Group
Evan MainaEvan Maina
Business Analyst at NatWest GroupBusiness Analyst at NatWest Group
BINITA BINITA null
Security Technology Analyst – IAM , Access provisioning at NatWest GroupSecurity Technology Analyst – IAM , Access provisioning at NatWest Group
Emma PeateEmma Peate
Freelance mass participation Facebook fundraising consultant at Self employedFreelance mass participation Facebook fundraising consultant at Self employed