Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Languages
References
Quote
Timeline
Receptionist
AMANDA BROBBEY

AMANDA BROBBEY

Kumasi,Ghana

Summary

A highly creative Strategic Marketing and Communications professional with extensive practical experience in developing and launching marketing activities on a local, national and international level. Practical experience includes project management, producing and delivering ATL/BTL strategies, brand strategy, digital marketing campaigns, proficient with social media and event planning; with a strong track record in copy-writing, proof-reading, writing online/print content, press releases, articles. A very friendly, outgoing, driven and consistently improving professional with a successful problem-solving approach to complex challenges and experienced in multi-stakeholder environments.

Overview

22
22
years of professional experience
12
12
Certification

Work history

Marketing Consultant/PR

Women Like Me Business Club (Remote)
London
06.2022 - 06.2024
  • Working with women business owners/leaders to provide expert advice, insights and recommendations
  • Developed/executed effective marketing plans, strategies for WLM clients – averaged 85% success rate compared to 42% previously
  • Conducted research, identified target audiences, to determine the most appropriate marketing channels and tactics
  • Analysed market trends, customer behaviour and competition and identified WLM capabilities to determine the best course of action to achieve marketing goals and objectives
  • Successfully secured key speaking opportunities for WLM CEO
  • Increase sales in Q2 by 18%, increased brand recognition up by 23%.
  • Identified new customer segments and target audiences to expand reach.
  • Planned events and activations to enhance brand presence and customer engagement.

Communications & Information Consultant

UK Research Integrity Office (Remote)
London
05.2020 - 06.2022
  • Project manager, end-to end business lead, to ensure business growth: managing the communications department of the organisation and its work towards supporting high quality and ethical standards within UK academic, scientific, and medical research
  • Planned/delivered integrated communications and marketing campaigns, content management across all touch points and channels
  • Developed/maintained brand properties, sentiment analysis
  • Consulted/managed, successfully launched the implementation of first CRM system for the organisation
  • Manage the website/CMS, create & upload content
  • Lead on the redevelopment of new website
  • Responsible for creating/designing new publications, proof-reading, and copywriting
  • Line managed events coordinator and reported to the CEO.

Business Solutions Adviser

London Southbank Business Centre
City of London
06.2017 - 01.2020
  • London Southbank University's, School of Business offer a drop-in service to local businesses
  • Consulted small local businesses on accounting, marketing, social media and IT solutions
  • Developed marketing briefs, campaigns, insights and KPIs to align with client goals and objectives
  • Establishing Business Needs.
  • Collaborated with clients to implement recommended strategies, providing ongoing support and monitoring progress for successful outcomes.
  • Acted as first point of contact for clients to deliver outstanding customer experience.

Marketing and Communications Lead

London Probation Trust
City of London
04.2011 - 06.2012

Contract Position: Project managed several projects, produced a DVD, and wrote an advisory report ‘applying Social Media to the Criminal Justice sector.' Working closely with Ministry of Justice, Stakeholders, & public sector leaders

  • Developed marketing plans to support department strategies.
  • Created a catalogue of internal and external information materials in alignment with brand guidelines.
  • Produced and published the bi-monthly ‘Sentencer' newsletter
  • Wrote engaging, entertaining and informative media scripts for different uses.
  • Managed the day-to-day communications activities across multiple channels, including communication planning, organising, drafting, and monitoring of activities and messages.

Senior Marketing Account Manager

London & Quadrant Group
London
06.2010 - 04.2011

Contract position: Managed all ‘through the line' marketing activity and project managed campaigns across all North-East London real estate developments

  • Managed a budget of £500k, and led on generating sales leads/conversion rates of purchases
  • Simultaneously and successfully launched 3 Affordable Housing schemes (Shared Ownership) across North and East London.
  • Developed/implemented marketing campaigns, KPIs, sales analysis, managed a sales team of 5)
  • Presented KPI reports, outlining achievements and improvement pathways.
  • Managed and introduced new third party external agencies to the group i.e. printers, trade press
  • Negotiated contracts with clients, and ambassadors, resulting in mutually favourable partnerships and increased growth.

PR Manager

Prospects Services
Bromley
05.2009 - 06.2010

Contract Position: Lead contact for all press and PR activities across UK

  • Responsible for co-ordinating and managing PR and messaging activities, ensured the company had a consistent corporate image, raising the company's media profile
  • Created media opportunities and managed all external/internal copywriting of marketing materials, articles, press releases, newsletters, publications, and case studies
  • Managed a team of 4 and planned daily operations to focus team efforts on current priorities.
  • Secured print and media coverage in: Financial Times, Modern Government, Government and Public-Sector Journal, Heart FM, Local Government Chronicle, Channel Four and national/local presses, thereby improved brand coverage across various platforms through strategic campaigns.
  • Compiled content for various communication channels.
  • Wrote and hosted a media training seminar for 30+ UK Senior Management staff
  • Proposed a review of traditional company bi-monthly publication to Executive Chair and Board – implemented, received 200+ complimentary internal and external correspondences with 76% of subscribers preferring new look.

Neighbourhood Marketing Consultant

City of Westminster Council (Remote)
City of Westminster
01.2007 - 04.2009

Project managed the market research analysis including focus groups, to devise the marketing strategy for the council's housing products

  • Led on brand, marketing and communication strategy and developed stakeholder focused communication campaigns
  • Initiated partnerships with external agencies implementing joint business planning programmes across the borough (Seamless Relocation, Octavia Housing)
  • Raised the awareness of all the council's rehousing options by10%, principally the CIS from 25% to 58%
  • Sourced and secured an extra £20k funding from Communities and Local Government.

Marketing & communications consultant

Adriana J Henseth
London
11.2007 - 08.2018
  • Developed communication strategies to support business direction.
  • Planned daily operations to focus team efforts on current priorities.
  • Established industry contacts and relationships with media.
  • Improved brand coverage across various platforms through strategic advertising campaigns.
  • Arranged cost-efficient advertising campaigns to maximise media representation for clients.
  • Devised client innovative advertising and marketing programmes for improved brand awareness.
  • Introduced process changes resulting in improved communication metrics.
  • Monitored team budgets and forecasts to deliver against annual targets.

Education

CMI Level 7 Certificate in Strategic Management & Leadership - Management

London South Bank University
City of London
01/2017 - 01/2018

Master of Business Administration - MBA - Management & Operations

London South Bank University
City of London
01/2017 - 01/2018

CIM Postgraduate Diploma in Marketing - Marketing

University College London
City of London
04/2003 - 03/2004

BSc & BA joint Honours Marketing & Communications -

London Guildhall University
City of London
09/1998 - 07/2002

BTEC National Certificate - Business and Finance -

Croydon College
Croydon
09/1996 - 07/1998

9 G.C.S.E's -

La Retraite Roman Catholic Girls' School
London
09/1988 - 05/1993

Skills

Leadership & Management – Excellent networker and relationship builder Created the first sub-Sahara real estate summit generating millions of ($) dollars of business from the first event in 2012 Nominated to provide internal PR training to over 35 senior management staff

Research & Analytical – wrote 20,000 word paper on digital marketing vs traditional marketing in the luxury market Wrote/increased readership (1200) of Prospects internal newsletter by 77%, Inc redesign

Business Awareness & Enterprise – Secured decision-makers within African real estate to be keynote speakers and delegates Sourced and secured suitable affiliate under occupation partners and then managed partnerships for Westminster Council

Creative & Multitasker – Managed multiple campaigns and projects simultaneously and to budget Redesigned/ re-launched connexions-slorguk, intranet-sites and produced annual report

Budgeting - Managed £350K budget for tactical and strategic promotional spends for 6 L&Q new build property developments

Software:

Digital Marketing: PROP Txt (Mobile), Campaign Monitor (Email), Click through rate (CTR), Pay per click (PPC); Social Media Optimisation (SMO), Twitter, Facebook, You Tube

Online Monitoring Tools: Hootsuite, Google analytics, Web Analytics

IT Literacy: MS Office; Word, Excel, SQL, PowerPoint, Outlook Graphic Design: Video Editing, Creative Suite: InDesign, Photoshop, Illustrator, QuarkXPress 2015

Certification

  • Prince2 Practitioner
  • Grappling with Grammar
  • How to write powerful copy
  • Diversity Communications
  • Excel Intermediate

Accomplishments

  • Sourced/Recommended/Implemented Charitable organisation's first CRM system.
  • Led on the redevelopment of new UKRIO website & the organisational rebrand.
  • Created all copy for the marketing material for Sub-Saharan African Property Investment Summit (SAPIS) event.
  • Successfully, organised and managed SAPIS conference (200 delegates) generating £10's of millions in projects.
  • Led on all marketing activity surrounding the launch of TFL's Transports Friends for Life Association (TFFLA)
  • Created, designed and produced London Probation first and only Corporate Brochure.
  • Worked with ‘Inside Job Productions' and offenders to produce a DVD targeted at Sentencers.
  • Investigated and wrote the first consultation ‘White' paper on applying Social Media to the Criminal Justice sector.
  • Managed ‘The Justice Network' TV Channel, across 7 London Boroughs – sourced targeted content.
  • Led on producing a 30-minute information documentary about ‘Community Sentences' targeted at London Judges.
  • Successfully produced and hosted Digital Marketing & Customer Service Seminars in West Africa.
  • Successfully gained press coverage for the Charity ACLT emergency fundraising activities.
  • Implemented email marketing to generate new property sales, unique click-through rates averaging at 34%, and unique opens averaging at 65%.

Languages

English
Native
Twi
Elementary
French
Beginner

References

References available upon request.

Quote

Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel

Timeline

Marketing Consultant/PR

Women Like Me Business Club (Remote)
06.2022 - 06.2024

Communications & Information Consultant

UK Research Integrity Office (Remote)
05.2020 - 06.2022

Business Solutions Adviser

London Southbank Business Centre
06.2017 - 01.2020

Marketing and Communications Lead

London Probation Trust
04.2011 - 06.2012

Senior Marketing Account Manager

London & Quadrant Group
06.2010 - 04.2011

PR Manager

Prospects Services
05.2009 - 06.2010

Marketing & communications consultant

Adriana J Henseth
11.2007 - 08.2018

Neighbourhood Marketing Consultant

City of Westminster Council (Remote)
01.2007 - 04.2009

CMI Level 7 Certificate in Strategic Management & Leadership - Management

London South Bank University
01/2017 - 01/2018

Master of Business Administration - MBA - Management & Operations

London South Bank University
01/2017 - 01/2018

CIM Postgraduate Diploma in Marketing - Marketing

University College London
04/2003 - 03/2004

BSc & BA joint Honours Marketing & Communications -

London Guildhall University
09/1998 - 07/2002

BTEC National Certificate - Business and Finance -

Croydon College
09/1996 - 07/1998

9 G.C.S.E's -

La Retraite Roman Catholic Girls' School
09/1988 - 05/1993
AMANDA BROBBEY