Summary
Overview
Work history
Education
Skills
Timeline
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Amanda Beecher

Musselburgh,East Lothian

Summary

Social care


Dedicated professional with extensive expertise in social care support, specialising in mental health support planning and disability support. Demonstrates exceptional skills in interpersonal communication, active listening, and decision making, ensuring effective safeguarding procedures and confidentiality assurance. Proficient in medication administration, advanced first aid, and healthcare legislation knowledge. Adept at time-management and resilience under pressure, with a proven ability to maintain a positive and encouraging environment. Committed to delivering high-quality care through comprehensive report-writing and efficient time management. Career goal: To continue enhancing the quality of life for individuals through compassionate and skilled support services.

Committed professional with focus on support work and team assistance. Bring about positive change and increased morale in teamwork environments, leveraging skills in communication, problem-solving and empathy. Possess capability to handle challenging situations, create inclusive work atmospheres and provide high-quality support to individuals in need.


Dog care assistant


Experienced in animal care with focus on providing attentive and compassionate support in dog day care environments. Skilled in ensuring safe, engaging, and hygienic setting for pets, fostering positive interactions and well-being. Committed to maintaining strong communication with pet owners and team members to deliver exceptional pet care services.

Overview

23
23
years of professional experience
2
2
years of post-secondary education

Work history

Dog day care attendant

The Doggy play centre
West Calder, West Lothian
03.2024 - 09.2024
  • Refreshed water and offered treats to reinforce good behaviour.
  • Supported canine wellness with regular outdoor walks.
  • Trained in animal first aid to provide emergency assistance.
  • Maintained safe, welcoming environments to make dogs feel calm and relaxed.
  • Provided comfort and reassurance to distressed or anxious animals demonstrating empathy.
  • Stimulated animals with engaging activities and play.
  • Established trust with dogs using patient approach, fostering strong relationships with pets under care.
  • Ensured proper hydration of dogs during long walks, improving overall health.
  • Ensured safety and security of dogs when transporting them to and from walking areas.
  • Carried out basic grooming tasks after walks, ensuring clean return of pets to homes.

Assistant team manager

The Action Group
Edinburgh, Edinburgh
11.2008 - 03.2024

I helped to manage a team of 40 staff. Undertaking team meetings, supervisions, and liaising with social workers and other professionals. I passed SVQ level 3 in Health and Social care. I am always very committed and willing to learn new things. Within this job I had attended a number of training courses such as first aid, epilepsy awareness, food hygiene, child/adult protection, and manual handling. Also behavioural support strategies training in order to help with service users who were showing challenging behaviour. I worked in the office taking on the responsibility of producing rotas to a team of 40 staff. Ensuring all service users have all support required. I had frequent communication with parents, service users, managers and social work. We had 4 houses which required support 24/7. I was on shift to support service users which would involve taking them shopping; helping with finances/banking; house work; attending a day centre or an activity. Helping and encouraging independence. We supported people with mild learning disabilities, ADHD, autism, downs syndrome, angelman syndrome. Many showed challenging behaviour, in which we received training on how to manage each individual effectively to prevent themselves, people around getting hurt. Working within a team of 40 staff members I had the responsibility of communicating effectively with colleagues, families and clients.Helped with organising support plans / case reviews as required for individual people we supported with all relevant stakeholders, ensuring effective handovers between staff, and maintaining records, case files. I stepped up to team manager for a year to help cover maternity leave, which was a great experience for me, Helped with interviews, which was a great opportunity.


Conducted regular performance reviews with objectives to improve team skills.

  • Assisted in budget planning for projects, enabling cost-effective operations.
  • Provided training to new employees for seamless integration into the team.
  • Oversaw multiple social work cases simultaneously, directing assessments, conducting interviews and recommending best courses of action.
  • Implemented changes as per feedback from staff and management, leading to a more efficient workspace.
  • Responded proactively to changing circumstances for optimised service user care.
  • Liaised with families and caregivers to develop balanced rehabilitation programmes.
  • Attended regular training and supervision workshops for improved service user support.
  • Promoted independence and positive wellbeing when working with vulnerable adults and children.
  • Handled administrative duties whilst managing routine tasks effectively.
  • Ensured adherence to company policies among team members, fostering a respectful work culture.
  • Built positive, productive client relationships for enhanced social support.
  • Improved staff morale by organising team building activities.
  • Maintained confidential case documentation in line with data protection regulations.
  • Monitored service user progress, escalating concerns for swift resolution.
  • Supported Team Manager in decision-making processes for better results.
  • Supported team by demonstrating respect and willingness to help.
  • Improved efficiency and productivity by acquiring new skills.

Barmaid

Owens and Doyle
Edinburgh, Edinburgh
10.2001 - 12.2008
  • Demonstrated versatility, adapting to different roles as required during shifts.
  • Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
  • Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
  • Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
  • Completed end-of-day cleanup to reset bar for next day.
  • Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
  • Maintained bar stocks, replenishing daily as necessary.
  • Collected, washed and put away glassware between guests.
  • Supported serving staff with fast, accurate beverage preparation.
  • Refused drinks service to guests without appropriate proof of age.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Performed closing duties, ensuring the venue was ready for business the following day.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
  • Recognised signs of intoxication in guests, refused service when necessary for safety compliance.
  • Improved customer engagement by maintaining a friendly and approachable demeanour.
  • Ensured timely service by managing drink orders during peak hours efficiently.
  • Served guests spirits, lagers and stouts at bar.

Classroom assistant

City of Edinburgh Council
Edinburgh, edinburgh
08.2001 - 11.2008

The main part of my job consisted of working on a one to one basis with a Downs Syndrome child and a child who had ADHD. I supported them within the classroom to help with work and I supported them while out in the play ground. I also worked with other groups of children, supporting their learning (aged 5-11 year olds). I assisted teachers with curricular support for targets for each child. -Helping to develop programs of learning activities and adapting appropriate materials. -motivating and encouraging pupils -assisting with marking and correcting work -attending meetings and reviews -helping with school events, trips and activities I really enjoyed working within the school and helping to support children of all ages. I felt I was wanting to have a chance at working with and supporting young people and adults with various needs.

  • Ensured individual pupils and groups received additional required support, appropriate to developmental needs.
  • Prepared visual aids for effective teaching techniques.
  • Managed pupil behaviour to cultivate focused and productive classes.
  • Prepared visual aids, equipment and classroom displays for daily lessons.
  • Supported teachers by preparing classroom materials.
  • Offered support to special needs students, guaranteeing safety and access to equitable learning.
  • Accompanied students on field trips for safety and logistic support.
  • Attended to younger children's basic physical needs and assisted in development of personal skills.

Education

SVQ Level 3 - Health and social care

The Action Group
Edinburgh
09.2012 - 10.2013

Certificate of Higher Education - Psychology

Telford college
Edinburgh
08.2007 - 08.2008

Skills

  • Social care support
  • Interpersonal communication
  • Medication Administration
  • Safeguarding procedures
  • Resilience under pressure
  • Active listening
  • Time-management
  • Computer literacy
  • Confidentiality assurance
  • Child Protection Procedures
  • Advanced first aid
  • Decision making
  • Disability support
  • Cognitive Behavioural Therapy
  • Time efficiency
  • Mental health support planning
  • Healthcare legislation knowledge
  • Report-writing
  • Toileting and washing
  • Cooking and preparing meals
  • Communication skills
  • Medicine administration
  • Positive telephone manner
  • Positive and encouraging
  • Good communication skills
  • Positive attitude

Timeline

Dog day care attendant

The Doggy play centre
03.2024 - 09.2024

SVQ Level 3 - Health and social care

The Action Group
09.2012 - 10.2013

Assistant team manager

The Action Group
11.2008 - 03.2024

Certificate of Higher Education - Psychology

Telford college
08.2007 - 08.2008

Barmaid

Owens and Doyle
10.2001 - 12.2008

Classroom assistant

City of Edinburgh Council
08.2001 - 11.2008
Amanda Beecher