Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Bail

Epping,Essex

Summary

Skilled professional with extensive experience in floral designing, merchandising, creative displays, display setup, window dressing, and theme interpretation, complemented by strong time management and organisational skills. Adept at supplier relationship management, inventory control, and order processing to ensure seamless operations. Proven track record in sales persuasion, customer service excellence. Committed to delivering innovative solutions and maintaining high-quality standards while fostering a service-oriented approach.

Creative and adaptable, bringing strong customer service skills and eye for design. Proficient in communication and problem-solving, ensuring client satisfaction and smooth operations. Ready to make meaningful impact.

Offering strong candidate for this job with background in customer service, creativity, and attention to detail through hands-on practical experience and eager to bring fresh perspective. Ready to use and develop communication, time management, and customer service skills.

I have a positive attitude with a cheerful and Friendly manner with motivational drive to create memorable customer experiences. Leveraged strong communication and organisational skills from previous roles in retail and hospitality. Aim to enhance customer satisfaction and boost sales through excellent service.

Overview

14
14
years of professional experience

Work History

Private nanny

Mrs Kireid
Knebworth, Hertfordshire
02.2025 - 10.2025
  • Organised play dates for social development.
  • Supported childhood development with educational games and outdoor activities.
  • Provided first aid treatment to minor injuries, ensuring quick recovery.
  • Communicated regularly with parents about daily activities and behaviours observed-maintaining transparency in care provided.
  • Prepared nutritious meals for improved health.
  • Developed strong rapport with the children, fostering a trusting relationship.
  • Maintained cleanliness of children's areas for a healthy living environment.
  • Transported children safely to various appointments and engagements.
  • Promoted good behaviour through positive reinforcement strategies.
  • Ensured child safety by monitoring their activities and whereabouts at all times.
  • Managed children's schedules to ensure timely attendance at school and extracurricular activities.
  • Assisted with homework, resulting in academic improvement.
  • Managed challenging behaviours calmly, promoting emotional maturity in children.
  • Created fun learning environment using arts and crafts, aiding cognitive growth.

Florist

Dandie Creations
Epping, Essex
09.2011 - 06.2024
  • Encouraged an atmosphere of creativity amongst staff, fostering innovation in design.
  • Negotiated with suppliers for favourable purchasing terms.
  • Prepared bespoke bouquets for special occasions to meet client needs.
  • Attended industry workshops to stay updated on latest design trends and techniques.
  • Collaborated with event planners for successful execution of large-scale orders.
  • Managed daily operations for seamless business flow.
  • Assisted in organising flower delivery schedules, improving efficiency and punctuality.
  • Organised flower orders from wholesalers, maintaining quality.
  • Coordinated with team members to deliver high-quality service under peak times.
  • Enhanced customer satisfaction by providing personalised floral arrangements.
  • Participated in local floral exhibitions, showcasing creative designs.
  • Handled cash transactions, ensuring accurate financial records were kept.
  • Designed window displays to increase foot traffic and sales.
  • Maintained a clean and inviting store environment to attract customers.
  • Created funeral arrangements with respect and sensitivity during difficult times.
  • Conducted seasonal inventory checks, ensuring stock levels were maintained correctly.
  • Improved the aesthetic appeal of weddings with customised floral decorations.
  • Designed and assembled floral displays using various construction techniques.
  • Received orders in person, by phone and online, processing within allocated timeframes.
  • Merchandised stock and controlled stock levels, minimising costs and waste.
  • Quoted and processed customer orders to meet desired specifications.
  • Transported and set up floral arrangements for large-scale functions in line with customer requirements.
  • Picked, packed and labelled orders accurately for proper dispatching.
  • Forecasted flower demand to minimise loss and improve store profits.
  • Prepared orders for customers with wrapped, bagged and boxed items.
  • Packed and wrapped gifts with decorative details to match customer preferences.
  • Accepted card, cash and cheque payments in POS register system.
  • Carried out active selling from initial customer greeting.
  • Designed visually pleasing in-store and window displays to increase footfall.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Prepared invoices for customers with large orders or special sales types.

Education

GCSEs - HIGH SCHOOL

Knights Templar school
Baldock, Hertfordshire
09/1986 - 05/1992

NVQ Level 2 - Child care

Letchworth collage
Letchworth Garden City, Hertfordshire
09/1992 - 04/1994

Skills

  • Personal organisation
  • Creative vision
  • Flexible thinking
  • Sales persuasion
  • Order processing
  • Cash handling
  • Effective listening
  • Merchandising and display
  • Sales and service-oriented
  • Merchandising
  • Stock counting
  • Product demonstrations

Timeline

Private nanny

Mrs Kireid
02.2025 - 10.2025

Florist

Dandie Creations
09.2011 - 06.2024

GCSEs - HIGH SCHOOL

Knights Templar school
09/1986 - 05/1992

NVQ Level 2 - Child care

Letchworth collage
09/1992 - 04/1994

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Amanda Bail