Summary
Overview
Work history
Education
Skills
KEY ACHIEVEMENTS
STRENGTHS
COURSES
Timeline
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AMANDA AYNSLEY

Leeds

Summary

Technology trainer with over 20 years' experience delivering 121 and group training, face-to-face and remotely. Training development, delivery and rollout across all business levels, delivering engaging and positive learning experiences to meet organisational goals. Driven and adaptable with exceptional communication and instructional skills. Strong track record within multiple businesses.

Overview

28
28
years of professional experience
1
1
year of post-secondary education

Work history

SENIOR IT LEARNING SPECIALIST - UK TALENT TEAM

PageGroup - FTSE250 global recruitment company
Manchester/Leeds/Remote
04.2006 - Current
  • Supporting UK and MEA business to utilise broad range of technologies including Salesforce, in-house CRM systems, MS Office, LinkedIn, LinkedIn Recruiter.
  • Delivering 121, group training and facilitation face-to-face and remotely from new starter to Director level.
  • Developing training content including trainer/user guides and digital learning.
  • Facilitating and supporting technology rollouts across UK offices.
  • Testing of and upskilling on technology releases, updating the business with internal communications, creating and delivering relevant tailored training.
  • Developing and delivering training solutions in line with business initiatives, user requirements and time constraints.
  • Train the trainer delivery.
  • Building relationships across the business to drive adoption and productivity.
  • Point of contact for system usage queries for UK and MEA business.
  • Creating and managing LMS content and upskilling the team.

TECHNOLOGY TRAINER

Vistra plc - Global Corporate Services
Remote - Part Time Contract
10.2022 - 07.2023
  • Technology trainer within Transformation Program's training team, to enable international software rollout.
  • Delivering training remotely for multiple countries, with sessions for up to 300 delegates on Viewpoint Document Management Systems.
  • Developing and quality checking e-learning content, user guides, quick reference guides and videos.
  • Personal upskilling on internal technologies.


INTERACTIVE SERVICES TEAM LEADER/WEB DEVELOPER

IBM - Multinational Technology Corporation
Manchester
01.2000 - 02.2006
  • Development and production of IBM websites.
  • Responsible for team of 15 providing services including creation/maintenance for IBM websites, e-mail marketing and application development.
  • Internal client management/reporting.
  • Management of team workload, schedules and utilisation.
  • Development of quality procedures and operational processes.
  • Delivering of training to ensure consistency across the team.

PRINCIPAL IT TRAINER

New Horizons Computer Learning Centers
Manchester
01.1998 - 01.2000
  • Office based and client site training predominantly on MS Office and website creation using HTML and content management systems.
  • Average delegate evaluation of 97% over 260 classes.

Education

Bachelor of Arts - ENGLISH STUDIES

University of Sunderland
09.1993 - 06.1992

Bachelor of Arts - ENGLISH STUDIES

University of Sunderland
09.1989 - 06.1992

Skills

  • Salesforce
  • LinkedIn / LinkedIn Recruiter
  • MS Office
  • CRM
  • Content and user guide creation
  • Training facilitation
  • Technology rollouts
  • Testing and QA
  • Learning management systems
  • Adaptable and positive training style

KEY ACHIEVEMENTS

  • Global training to reach 500+ participants each year
  • Training/facilitating technology rollouts for 1000+ staff at offices across the UK
  • Excellent delegate feedback across all roles


STRENGTHS

  • Engaging and confident training
  • Production of high quality training documentation
  • Effective project and time management
  • Team collaboration
  • Upskilling on technologies
  • Excellent interpersonal and relationship building skills

COURSES

  • Excel with LinkedIn Recruiter
  • MOS 2003 Excel Word Expert

Timeline

TECHNOLOGY TRAINER

Vistra plc - Global Corporate Services
10.2022 - 07.2023

SENIOR IT LEARNING SPECIALIST - UK TALENT TEAM

PageGroup - FTSE250 global recruitment company
04.2006 - Current

INTERACTIVE SERVICES TEAM LEADER/WEB DEVELOPER

IBM - Multinational Technology Corporation
01.2000 - 02.2006

PRINCIPAL IT TRAINER

New Horizons Computer Learning Centers
01.1998 - 01.2000

Bachelor of Arts - ENGLISH STUDIES

University of Sunderland
09.1993 - 06.1992

Bachelor of Arts - ENGLISH STUDIES

University of Sunderland
09.1989 - 06.1992

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AMANDA AYNSLEY