Amanda Arcari
Retail
Dundee,Angus
Summary
Hardworking and enthusiastic trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate customer experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
36
36
years of professional experience
4
4
years of post-secondary education
Work History
Personal Carer
For My Mother
Dundee, Angus
03.2012 - 02.2019
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
Catering Assistant
Tayside Contracts
Dundee, Angus
08.2008 - 07.2010
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained flexible work schedule to meet event needs.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Monitored food preparation to determine correct temperature and proper cooking before serving.
- Oversaw catering orders to verify accuracy and completeness.
- Monitored food temperature, discarding items not stored correctly.
- Cleaned and maintained work areas, equipment and utensils.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Maintained composure and work quality while under stress.
- Followed food safety practices and sanitation guidelines.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Shop Assistant
William Low
Monifieth, Angus
01.1990 - 11.2003
- Completed daily tasks accurately and on-time to support shop needs.
- Greeted customers entering store and offered assistance with requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Checked incoming orders and organized new stock.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Helped managers with daily checklists and last-minute requirements.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Organized shelves to remove slow moving items and add new merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Wrapped, boxed and weighed bakery department products.
Sales Assistant Team Member
On The Level
Dundee, Angus
01.1996 - 09.2003
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Informed customers of promotions to increase sales productivity and volume.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Kept detailed records of daily activities through online customer database.
- Recorded accurate and efficient records in customer database.
Office Clerk
Robertson Coupar And Co. Legal.
Dundee, Angus
07.1983 - 12.1986
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided clerical support, addressing routine, and special requirements.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Responded to inquiries from callers seeking information.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Delivered clerical support by handling range of routine and special requirements.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Maintained and updated office records, both digital and physical.
Education
Food And Hygiene Certified - Catering
Dundee College
12.2008 - 05.2009
O Grade - Secretarial Studies
Craigie HS
Dundee 06.1983 - 07.1986
YTS - Keyboard Productivity
Gobernment
01.1984 - 07.1984
Skills
Flexible and Adaptable
undefinedTimeline
Personal Carer
For My Mother
03.2012 - 02.2019
Food And Hygiene Certified - Catering
Dundee College
12.2008 - 05.2009
Catering Assistant
Tayside Contracts
08.2008 - 07.2010
Sales Assistant Team Member
On The Level
01.1996 - 09.2003
Shop Assistant
William Low
01.1990 - 11.2003
YTS - Keyboard Productivity
Gobernment
01.1984 - 07.1984
Office Clerk
Robertson Coupar And Co. Legal.
07.1983 - 12.1986
O Grade - Secretarial Studies
Craigie HS
06.1983 - 07.1986
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