Amanda Appiah
London
Summary
A dedicated and detail-oriented pharmacy student at the University of Greenwich with extensive experience in retail and warehouse operations, alongside multiple pharmacy placements. Strong customer service skills, a keen interest in healthcare, and hands-on experience in both community and hospital pharmacy settings.
Overview
7
7
years of professional experience
Work history
Customer Service Assistant
Sainsburys
London
2017.11 - Current
- Working as part of a team
- Answering customer enquiries or passing them on to another department
- Handling complaints and passing them on to a manager if required
- Taking payment for goods or services
- Giving information, and helping to solve problems
- Giving refunds
Pharmacy student
Snodland Medical Center (Placement)
2025.02 - 2025.02
Observed pharmacy professionals in a primary care setting, enhancing clinical knowledge.
Assisted with medication reviews and patient consultations under supervision.
Pharmacy student
Day Lewis Pharmacy Placement
2024.11 - 2024.11
Assisted in dispensing medications and provided over-the-counter advice.
Learned about prescription handling, patient counseling, and pharmacy regulations.
Pharmacy student
Goodmayes Hospital Placement
2024.06 - 2024.06
- Gained exposure to hospital pharmacy operations, including inpatient and outpatient medication management.
- Developed an understanding of multidisciplinary healthcare teamwork.
Service Assistant
Lathom Surgery ( placement)
East Ham
2019.04 - 2019.04
- Maintained an excellent record of punctuality
- Matching the patient's folders
- Recording patient's folder
Customer Service Assistant
Boots pharmacy (unpaid work experience)
2018.04 - 2018.04
- I worked as a retail assistant by shadowing the pharmacist
- By volunteering as a retail assistant, it gave me an insight about the role of a pharmacist
- Demonstrated resilience and the ability to up-sell product
Education
BTEC Applied Science level 3 -
Newham College London
2016.09 - 2019.07
Access to Biomedical sceince - undefined
Newham College London
2019.09 - 2020.07
WASSCE equivalent to A levels - undefined
Oyoko Methodist Senior High
2013.09 - 2016.05
Masters of Pharmacy - Pharmacy
University of Greenwich
London 2021.09 -
Skills
- Strong knowledge of pharmacy practice and patient care
- Excellent customer service and communication skills
- Teamwork and adaptability in different work environments
- Attention to detail and organizational skills
- Proficiency in handling prescriptions and medication management
Custom
References are available upon request
Timeline
Pharmacy student
Snodland Medical Center (Placement)
2025.02 - 2025.02
Pharmacy student
Day Lewis Pharmacy Placement
2024.11 - 2024.11
Pharmacy student
Goodmayes Hospital Placement
2024.06 - 2024.06
Masters of Pharmacy - Pharmacy
University of Greenwich
2021.09 -
Access to Biomedical sceince - undefined
Newham College London
2019.09 - 2020.07
Service Assistant
Lathom Surgery ( placement)
2019.04 - 2019.04
Customer Service Assistant
Boots pharmacy (unpaid work experience)
2018.04 - 2018.04
Customer Service Assistant
Sainsburys
2017.11 - Current
BTEC Applied Science level 3 -
Newham College London
2016.09 - 2019.07
WASSCE equivalent to A levels - undefined
Oyoko Methodist Senior High
2013.09 - 2016.05