Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aman Raza

London

Summary

Dynamic and results-driven professional with extensive experience at Benugo, excelling in team leadership and customer service. Proven track record in enhancing operational efficiency and resolving conflicts, while effectively managing inventory and financial reporting. Skilled in staff training and development, fostering a positive work environment that boosts productivity and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Benugo
06.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Implemented regular checks to ensure adherence to health and safety guidelines.

Supervisor

Benugo
11.2023 - 05.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Head Barista

Benugo
08.2023 - 10.2023
  • Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
  • Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
  • Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
  • Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
  • Ensured compliance with health code regulations by maintaining strict cleaning protocols within the cafe.

Commis Chef

Formosa Street Kitchen
03.2023 - 07.2023
  • Enhanced culinary skills by assisting in the preparation of various dishes under the guidance of experienced chefs.
  • Contributed to a well-organized and efficient kitchen by maintaining clean workstations and following sanitation guidelines.
  • Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
  • Maintained well-organized mise en place to keep work consistent.
  • Developed strong multitasking abilities by managing multiple cooking stations during peak hours, ensuring consistent quality output.

Education

Bachelors - Health And Social Care

London Metropolitan University
London
2025

Diploma - Nutrition And Heath Management

Oxbridge Academy
Punjab
2022

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Customer relations
  • Staff training and development
  • Task delegation
  • Staff management
  • Employee scheduling
  • Cost control
  • Sales growth

Timeline

Assistant Manager

Benugo
06.2024 - Current

Supervisor

Benugo
11.2023 - 05.2024

Head Barista

Benugo
08.2023 - 10.2023

Commis Chef

Formosa Street Kitchen
03.2023 - 07.2023

Bachelors - Health And Social Care

London Metropolitan University

Diploma - Nutrition And Heath Management

Oxbridge Academy

Similar Profiles

CREATE PROFILE
Aman Raza