AMAN RATTAN

Literature reviews, organising field data (visual/textual and audio data), thematic analysis of transcripts, organising 3-day workshop/symposium at KMMS, bringing together mental health experts working on and in South Asian communities. Assist with interviews and transcripts of the Kent based Punjabi/Sikh community.

Led seminars for the MSc Healthcare Management course. Module Managing Integrated Health Systems. Reported on students' progress, achievements and behaviour.

DBT assessments, through self-report measures & semi-structured interviews. DBT reports after SCID-5-PD questionnaires in-person and online. Contributing to multi-disciplinary meetings and reviews including supervision and DBT consult. Co-facilitating DBT therapeutic groups online over ZOOM namely, DBT Skills group, DBT Graduate Group and DBT Family group.

In-patient clinical care for children and adult patients detained under the Mental Health Act and in NHS wards. Organising and coordinating therapy sessions. Empathising with client trauma and motivating clients to engage in therapy treatment plans. Liaise with a multi-disciplinary team to use the Stepped Care Model. Completing care/food plans and incidents using CareNotes and Datix. Care Certificate (UK). First aid / Manual handling / Basic life support training. Mobility support, personal care, meal preparation, cleaning and tidying.

Customer service & communication: Provided exceptional customer service both in-store and online, handling inquiries, resolving issues, and ensuring a positive customer experience through clear and professional communication. Administrative & organisational skills. Technical & multi-tasking abilities.

Teaching and admin support; examples include supporting students with their curriculum and marking attendance.

Systematic arrangement of medication, prescriptions and providing customer service.