Summary
Overview
Work history
Education
Skills
Timeline
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AMAN HUSSAIN

Luton,Bedfordshire

Summary

Motivated and adaptable professional with a First-Class Honours degree in Business Studies and a strong background across retail, hospitality, security, IT support, and warehouse operations. Experienced in customer-facing roles with a proven ability to thrive under pressure, deliver excellent service, and contribute to team success in dynamic environments. Known for strong leadership, organisational skills, and a hands-on approach, developed through positions at Popeyes, Sports Direct, and Luton Town FC. Technically proficient with IT systems, confident managing stock, logistics, and frontline operations, and experienced in administrative tasks including data management, record keeping, and system support. Committed to continuous learning and delivering value in every role undertaken.

Overview

7
7
years of professional experience
9
9
years of post-secondary education

Work history

Casual Sales Assistant

Sports Direct
Luton
05.2025 - Current
  • Assisted customers with product selection, offering knowledgeable advice on sportswear, footwear, and equipment
  • Operated tills efficiently, processed transactions, handled refunds, and ensured accurate cash handling
  • Replenished stock on the shop floor, maintained tidy displays, and followed visual merchandising standards
  • Supported back-of-house operations including stockroom organisation and deliveries
  • Ensured store cleanliness and compliance with health and safety procedures
  • Provided excellent customer service in a high-paced retail environment, contributing to team sales targets

Crew Member

Popeyes Louisiana Chicken
Luton
05.2024 - 06.2025
  • Addressing customer needs, resolving complaints, and ensuring satisfaction
  • Operating the cash register, processing transactions, and providing accurate change to customers
  • Replenishing supplies, condiments, and stock items, ensuring stations are fully equipped for service
  • Greeting customers, taking orders, and ensuring a positive dining experience
  • Maintain cleanliness and organisation in the dining area
  • Ensure all kiosks/drink machines are working

Team Leader - Steward

Luton Town Football Club
Luton
01.2019 - 05.2025
  • Led a team of stewards to ensure smooth event operations and crowd management
  • Handled conflict resolution with a firm yet professional approach
  • Ensured spectator safety and enforced stadium rules
  • Monitored for hazards and coordinated with security staff
  • Provided guidance and support to stewards for efficient teamwork
  • Assisted with emergency procedures and incident response
  • Maintained a safe and enjoyable environment for all attendees

Warehouse Operative

Amazon
Dunstable
07.2021 - 02.2022
  • Worked in a fast-paced warehouse environment, consistently meeting and exceeding daily performance targets
  • Accurately picked, packed, and dispatched high-volume orders, handling items up to 18kg
  • Maintained careful handling and storage procedures to minimise product damage
  • Stowed approximately 1,000 items per shift with speed and accuracy
  • Assisted with shelving and inventory organisation to ensure efficient stock retrieval and restocking

IT Support

First Response Security
Luton
03.2019 - 06.2020
  • Provided technical assistance to staff via phone, email, and in-person, resolving a range of IT issues
  • Installed, configured, and maintained software applications to ensure system compatibility and functionality
  • Created and managed user accounts, permissions, and password resets using internal systems
  • Set up and maintained new equipment, ensuring all devices were functional and secure
  • Maintained accurate records of support tickets, system issues, and resolutions for reporting and tracking purposes
  • Assisted with administrative tasks such as data entry, updating internal databases, and managing digital files

Education

University of Hertfordshire
Hatfield
09.2020 - 05.2023

Luton Sixth Form College
Luton
09.2018 - 05.2020

GCSEs -

The Chalk Hills Academy
Luton
09.2013 - 06.2018

Skills

  • Management skills
  • Leadership
  • Excellent communication skills
  • Teamwork
  • Organisational skills
  • Time management
  • Problem solving
  • Analytical/Critical thinking
  • Customer service
  • Empathy
  • Microsoft Office
  • Proficient IT skills
  • Carrying and lifting heavy items
  • Advanced typing speed

Timeline

Casual Sales Assistant

Sports Direct
05.2025 - Current

Crew Member

Popeyes Louisiana Chicken
05.2024 - 06.2025

Warehouse Operative

Amazon
07.2021 - 02.2022

University of Hertfordshire
09.2020 - 05.2023

IT Support

First Response Security
03.2019 - 06.2020

Team Leader - Steward

Luton Town Football Club
01.2019 - 05.2025

Luton Sixth Form College
09.2018 - 05.2020

GCSEs -

The Chalk Hills Academy
09.2013 - 06.2018
AMAN HUSSAIN