Motivated and adaptable professional with a First-Class Honours degree in Business Studies and a strong background across retail, hospitality, security, IT support, and warehouse operations. Experienced in customer-facing roles with a proven ability to thrive under pressure, deliver excellent service, and contribute to team success in dynamic environments. Known for strong leadership, organisational skills, and a hands-on approach, developed through positions at Popeyes, Sports Direct, and Luton Town FC. Technically proficient with IT systems, confident managing stock, logistics, and frontline operations, and experienced in administrative tasks including data management, record keeping, and system support. Committed to continuous learning and delivering value in every role undertaken.