Aman
Pipalsana Ramnagar Nainital ,India
Summary
Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment.
Overview
1
1
Certification
Work history
Team Member
Burger King
Dehradun , India
03 2022 - 05 2023
- Handled difficult customers, resulting in conflict resolution.
- Warmly greeted customers and proactively reduced wait times.
- Completed cross-training to aid team workflows in peak times.
- Displayed teamwork skills to improve overall productivity.
Steward
Avenue 18
Rishikesh , India
06 2023 - 02 2024
- Addressed customer complaints promptly, fostering improved customer relationships.
- Promoted from junior steward due to dedication and excellent work performance.
- Handled special needs of children, elderly and individuals with disabilities.
Barista
Cafe Anahata
Masoori , India
02 2024 - 12 2024
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Maintained cleanliness of the café area whilst preparing orders.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Created speciality drinks according to exact customer requests and preferences.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Performed cash handling duties accurately to maintain financial integrity.
- Studied and re-designed processes to improve quality of coffee and cafe products.
Barista Brewmaster
BrewBeans Cafe
Andman Nikobar portblair , India
01 2025 - Current
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
Education
High School Passed -
Govt Inter College Partappur
01/2019 - 2020
Intermediate Passed -
Govt Inter College Partappur
2021 - 2022
Skills
- Quick learner
- Espresso machine operation
- POS systems
- knowledge of pos software Aloha, ezee optimus, Petpooja
- Cooperative team player
- Grinder calibration
- Active listening
- Performance improvement
- Just In Time stock control
- Teamwork and collaboration
- Latte art
- Coffee brewing
- Hospitality service expertise
- Foam art
- Flavour profiling
- programming of espresso machhine
Certification
- Barista & Coffee Making Certification
Languages
English
Intermediate
Hindi
Fluent
Timeline
Team Member
Burger King
03 2022 - 05 2023
Steward
Avenue 18
06 2023 - 02 2024
Barista
Cafe Anahata
02 2024 - 12 2024
Barista Brewmaster
BrewBeans Cafe
01 2025 - Current
High School Passed -
Govt Inter College Partappur
01/2019 - 2020
Intermediate Passed -
Govt Inter College Partappur
2021 - 2022