Amalia Mihalcea
Aylesbury,Buckinghamshire
Summary
Confident professional with a strong record in leadership and teamwork. I excel in communication and strategy, ready to drive growth and deliver innovative solutions in my next role.
Overview
13
13
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
Enforcement Officer
Parking Control Management (UK) Ltd-Buckingham
Buckingham, Oxfordshire, Buckinghamshire
04.2023 - 10.2024
- I reviewed the accuracy of road and parking signs and reported any defective lines and signs.
- Ensured public safety through regular patrols in assigned areas.
- I identified illegally parked vehicles and promptly contacted a towing service to ensure their immediate and efficient removal.
- I managed nearly 200 private sites in Buckinghamshire and Oxfordshire, where I enforced traffic and parking regulations to keep roads free of congestion.
Catering Manager
HS2 Bon Appetite Ltd
Aylesbury
01.2022 - 01.2023
- Shift Management, Stock Control, Operational Standards and Documentation, Training & Development, Delivering a Great Customer Service culture with the team
- Hired and managed catering staff to perform best practices and quality standards.
- Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
- Supervised food preparation for events, assessing for quality, proper plating and portioning.
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
- Handled day-to-day scheduling, ordering food and planning events to support catering logistics.
NHS Retail Manager
Buckinghamshire Healthcare Projects Limited- NHS
02.2022 - 01.2023
- Received deliveries, stocked and restocked inventory, and maintained accurate supply records.
- Maintained compliance with internal controls, industry regulations, and health and safety requirements in the business operations.
- I reviewed the sales figures to identify areas where improvements could be made and took corrective actions to address them.
- I developed seasonal sales plans that included diverse stock levels and promotional strategies.
- Implemented service standards to uphold the establishment's reputation for excellence.
- Collaborated with various departments across the company to develop new strategies that utilize emerging customer trends.
- Formulated marketing and advertising strategies for continuous business growth.
- I established transparent budgets with effective controls to ensure the business operates with optimal finances.
- Work closely with theCommercial Director Head of Business Development
- Arrange and organize hospital events that will benefit our patients, visitors, and staff
- Sourcing new suppliers where required
- Ensuring all safety policies and procedures are adhered to
NHS Operatives - LTS
NHS test and trace Covid 19 Center -Mitie-Aylesbury
Aylesbury
05.2021 - 01.2022
- Advised patients and community members about disease prevention and general wellness to boost awareness of public health issues.
- Filed official paperwork reporting on key life events and mandated disease notifications.
- Advised attendees of rules and regulations to deliver safe, compliant events.
- Retained knowledge of event times, facilities and emergency procedures for helpful public guidance.
- Adhered to legal regulations when conducting investigations or giving advice.
Executive Client Services - Commercial department
Cinram Novum, AYLESBURY-Buckinghamshire
AYLESBURY
02.2019 - 03.2021
- Cultivated excellent customer relationships by providing helpful, friendly, and attentive customer service
- Manage and recording orders, returns including picking and packing failures, cancellations, and short deliveries.
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
- Built rapport with new and existing customers to boost client retention.
Sales Manager - Area Sales Manager Romania
EE TELECOMMUNICATIONS (BT),
Pitesti, ROMANIA
07.2011 - 04.2019
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Delivered KPI targets and improvements on consistent basis through excellent leadership.
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Identified and qualified new sales prospects to continually meet targets.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
Education
Diploma of Higher Education - Business Development
Canterbury Christ Church University
Diploma of Higher Education - Economics and Bussines AdministrationFinance and Accounting
University Craiova Romania
Skills
- Target implementation
- Stock ordering
- Staff recruitment
- Customer-facing leadership
- Microsoft Office Suite adept
- Supply chain management
- Customer retention management
- Business plan development
- Target and goal setting
- Stock control
- Public safety and security
- Law enforcement
Certification
Finance and Business Administration License - University Degree
Languages
English
Fluent
Affiliations
- outdoor sports, literature, movies,
Timeline
Enforcement Officer
Parking Control Management (UK) Ltd-Buckingham
04.2023 - 10.2024
NHS Retail Manager
Buckinghamshire Healthcare Projects Limited- NHS
02.2022 - 01.2023
Catering Manager
HS2 Bon Appetite Ltd
01.2022 - 01.2023
NHS Operatives - LTS
NHS test and trace Covid 19 Center -Mitie-Aylesbury
05.2021 - 01.2022
Executive Client Services - Commercial department
Cinram Novum, AYLESBURY-Buckinghamshire
02.2019 - 03.2021
Sales Manager - Area Sales Manager Romania
EE TELECOMMUNICATIONS (BT),
07.2011 - 04.2019
Diploma of Higher Education - Business Development
Canterbury Christ Church University
Diploma of Higher Education - Economics and Bussines AdministrationFinance and Accounting
University Craiova Romania
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