Amal Sunny
London
Summary
An exceptionally driven and empathetic person with a psychology degree and a deep love for customer service. I currently work as a carer at a UK facility, and I have great communication, problem-solving, and interpersonal skills. I am confident in my ability to offer composed, competent, and helpful service to a diverse clientele. I have expertise helping people in high-pressure situations, both professionally and voluntarily. I'm currently looking for a full-time job as a Gates & Salespoint Assistant or Salespoint Assistant so that I can help create a station atmosphere that is efficient, friendly, and safe.
Overview
2
2
years of professional experience
Work history
Support Worker
Bavani care home
london, surrey
06.2025 - 08.2025
- Give residents daily personal care and emotional support.
- Maintain open lines of communication with residents, families, and medical staff.
- Handle challenging and emotionally charged situations with composure and professionalism.
- Displayed patience, empathy, and exceptional problem-solving skills in daily tasks.
Genearal secretary
KNANAYA CATHOLIC YOUTH LEAGE
KOTTAYAM, KERALA
01.2024 - 05.2025
- Led community events and supported large group activities
- Handled member enquiries and feedback, ensuring positive engagement
- Organised meetings, delegated responsibilities, and resolved disputes
- Built leadership and organisational skills while serving the community
Support Worker
Solace Global
, Kerala
02.2023 - 04.2025
- Supported individuals from diverse backgrounds with accessing services
- Helped resolve problems in a respectful and culturally sensitive manner
- Worked independently and as part of a team in a community-focused role
- Demonstrated strong listening skills and conflict resolution
Education
Bachelor of Science - Bsc Psychology
KE COLLEGE,MG UNIVERSITY KOTTAYAM
A-Levels - A level
National open school kerala
GCSEs - GCSE
MT SEMINARY HSS KOTTAYAM
Skills
- Exceptional customer service and communication skills
- Strong ability to stay calm under pressure
- Experience working in fast-paced, people-facing roles
- Confident decision-making in customer-focused environments
- High level of numerical ability and attention to detail
- Ability to follow procedures and ensure safety
- Proficient in multitasking and team collaboration
- Culturally aware and empathetic communicator
- Punctual, reliable, and flexible with shift work
- Conflict resolution
References
deputymanager@bavanicarehome.uk, info@solaceglobal.org, kcylcentral@hotmail.com
Timeline
Support Worker
Bavani care home
06.2025 - 08.2025
Genearal secretary
KNANAYA CATHOLIC YOUTH LEAGE
01.2024 - 05.2025
Support Worker
Solace Global
02.2023 - 04.2025
A-Levels - A level
National open school kerala
GCSEs - GCSE
MT SEMINARY HSS KOTTAYAM
Bachelor of Science - Bsc Psychology
KE COLLEGE,MG UNIVERSITY KOTTAYAM