Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Amal Sunny

London

Summary

An exceptionally driven and empathetic person with a psychology degree and a deep love for customer service. I currently work as a carer at a UK facility, and I have great communication, problem-solving, and interpersonal skills. I am confident in my ability to offer composed, competent, and helpful service to a diverse clientele. I have expertise helping people in high-pressure situations, both professionally and voluntarily. I'm currently looking for a full-time job as a Gates & Salespoint Assistant or Salespoint Assistant so that I can help create a station atmosphere that is efficient, friendly, and safe.

Overview

2
2
years of professional experience

Work history

Support Worker

Bavani care home
london, surrey
06.2025 - 08.2025
  • Give residents daily personal care and emotional support.
  • Maintain open lines of communication with residents, families, and medical staff.
  • Handle challenging and emotionally charged situations with composure and professionalism.
  • Displayed patience, empathy, and exceptional problem-solving skills in daily tasks.

Genearal secretary

KNANAYA CATHOLIC YOUTH LEAGE
KOTTAYAM, KERALA
01.2024 - 05.2025
  • Led community events and supported large group activities
  • Handled member enquiries and feedback, ensuring positive engagement
  • Organised meetings, delegated responsibilities, and resolved disputes
  • Built leadership and organisational skills while serving the community

Support Worker

Solace Global
, Kerala
02.2023 - 04.2025
  • Supported individuals from diverse backgrounds with accessing services
  • Helped resolve problems in a respectful and culturally sensitive manner
  • Worked independently and as part of a team in a community-focused role
  • Demonstrated strong listening skills and conflict resolution

Education

Bachelor of Science - Bsc Psychology

KE COLLEGE,MG UNIVERSITY KOTTAYAM

A-Levels - A level

National open school kerala

GCSEs - GCSE

MT SEMINARY HSS KOTTAYAM

Skills

  • Exceptional customer service and communication skills
  • Strong ability to stay calm under pressure
  • Experience working in fast-paced, people-facing roles
  • Confident decision-making in customer-focused environments
  • High level of numerical ability and attention to detail
  • Ability to follow procedures and ensure safety
  • Proficient in multitasking and team collaboration
  • Culturally aware and empathetic communicator
  • Punctual, reliable, and flexible with shift work
  • Conflict resolution

References

deputymanager@bavanicarehome.uk, info@solaceglobal.org, kcylcentral@hotmail.com

Timeline

Support Worker

Bavani care home
06.2025 - 08.2025

Genearal secretary

KNANAYA CATHOLIC YOUTH LEAGE
01.2024 - 05.2025

Support Worker

Solace Global
02.2023 - 04.2025

A-Levels - A level

National open school kerala

GCSEs - GCSE

MT SEMINARY HSS KOTTAYAM

Bachelor of Science - Bsc Psychology

KE COLLEGE,MG UNIVERSITY KOTTAYAM
Amal Sunny