AMAL JOY
14 FLORENCE NIGHTINGALE COURT, 24 ATHOL ROAD COVENTRY,westmidlands
Summary
An enthusiastic and outcome-oriented graduate with an MSc in International Business, possessing a strong background in areas such as communication across cultures, financial management, strategic planning, research, and leadership. My track record includes successful teamwork and the implementation of global marketing initiatives. I am looking for a stimulating position in a progressive organization, where I can apply my skills to drive business development and increase market . Goal-focused business development management professional driven to exceed revenue objectives and drive business growth. Excellent networking and lead development skills. Proactive Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Outgoing Office Administrator with Three years of experience with talent multitasking to complete daily duties while resolving issues as they arise. Adept in personal time management while simultaneously greeting visitors, managing phone switchboard and tackling requests made by staff. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere. Outgoing Office Administrator with Three years of experience with talent multitasking to complete daily duties while resolving issues as they arise. Adept in personal time management while simultaneously greeting visitors, managing phone switchboard and tackling requests made by staff. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Overview
6
6
years of professional experience
Work history
Office administrator
JAS ROOFING LTD
ROMFORD, ESSEX
04.2023 - Current
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
- Registered visitors, guests and contractors upon arrival, providing access passes.
- Worked to facilitate positive, productive working environments through reliable administrative support.
- Accurately executed secretarial tasks, maintaining smooth administrative operations.
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
- Managed database to maintain updated records and accuracy.
- Liaised with external vendors and service providers to address on-site maintenance and repair needs.
- Greeted and directed incoming visitors and clients to reduce wait times and increase satisfaction.
Office Administrator
JAS ROOFING LTD
ROMFORD, ESSEX
02.2021 - 12.2023
- Generated comprehensive quality reports, presentations and spreadsheets, delivering to management within agreed deadlines.
- Coordinated weekly meetings and appointments for office staff.
- Communicated with office managers to understand department priorities and workload.
- Oversaw effective file management to keep office records up-to-date.
- Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.
- Maintained excellent team relationships by proactively helping others with complex problem-solving tasks.
- Answered department emails within target timeframes to meet company communication targets.
- Maintained strict confidentiality and discretion when processing sensitive data and information.
Associate Business Development Manager
Forever Financial Service Limited
London
01.2022 - 12.2022
- As an associate business development manager, it was my duty to devise and execute plans that promote business expansion and raise profits and market share
- This entailed possessing abilities such as analyzing market trends, interpreting data, and devising strategies that are in line with the company's objectives
- Other responsibilities involved seeking out potential business opportunities, maintaining good relations with clients, negotiating agreements, and working together with various teams
- Good communication, interpersonal, and presentation skills were imperative for succeeding in this position.
Accountant
Matha Finance
08.2017 - 01.2019
- The responsibilities included financial record-keeping, preparation of financial statements, and management of financial transactions
- Other responsibilities included ensuring compliance with tax regulations, providing advice on financial matters, and participating in budget planning
- Required strong analytical skills and attention to detail, as well as proficiency in accounting software and relevant technology
- Required effective communication skills to work collaboratively with other professionals within the organization
Education
LEVEL 4 - INVESTMENT RISK AND TAXATION
CIFA
2023
MSC - International Business
Anglia Ruskin University
01.2023
Masters of Commerce -
Presidency University
04.2017
Master's - Commerce
Donbosco Arts and Science College
2015
Skills
- Accounting, Communication skills, Problem solving skills, Time Management, Microsoft office, Organizational skills, Intercultural
- Competence
- Territory and account management
- Business planning
- Lead generation
- Client contract negotiations
- Strategic decision-making
- Self-disciplined
- Personal hygiene assistance
- Administrative support
- Active listening
- Answered inbound calls
- Enquiry handling
- Incoming call management
- Mail distribution
- Data analysis
- Office management
- Travel coordination
- Payroll processing
- Data entry
Languages
English
Advanced
Arabic
Advanced
Timeline
Office administrator
JAS ROOFING LTD
04.2023 - Current
Associate Business Development Manager
Forever Financial Service Limited
01.2022 - 12.2022
Office Administrator
JAS ROOFING LTD
02.2021 - 12.2023
Accountant
Matha Finance
08.2017 - 01.2019
LEVEL 4 - INVESTMENT RISK AND TAXATION
CIFA
MSC - International Business
Anglia Ruskin University
Masters of Commerce -
Presidency University
Master's - Commerce
Donbosco Arts and Science College