Amal Gopinath

• Managed financial accounts, reconciling bank statements and monitoring cash flow to maintain accurate records.

• Worked with energy and determination to maintain accurate, efficient restaurant service during peak hours.
• Assisted in training new team members, sharing knowledge and best practices to enhance team performance.
• Used [Software] to process orders.

Handled telephone inquiries, providing information on opening hours, menu items, and booking reservations.

• Trained Front of House (FOH) staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.

• Cleaned guest rooms and changed linen to high standards.
• Sanitised fixtures and fittings to maintain excellent hygiene.