Amaka Ogadinma
Owerri North,Nigeria
Summary
Professional and welcoming, well-qualified hotel receptionist with strong communication and interpersonal skills, combined with proficiency in handling administrative tasks. Adept at managing guest enquiries and ensuring smooth front desk operations. Committed to enhancing guest experiences and contributing to overall success of hotel.
Overview
1
1
Certification
Work history
Sales Representative Automobile
Emmanuela Nwachukwu
Lagos , Nigeria
01 2024 - 12 2024
- Resolved customer concerns promptly to maintain satisfaction.
- Collected and processed payments.
- Responded to telephone and in-person requests for information.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Set up appointments with potential and current customers to discuss new products and services.
- Presented latest merchandise to prospective buyers.
- Contacted satisfied customers to offer additional services.
Caregiver
Dr. Ofurum Emmanuel
Owerri , Nigeria
01 2023 - 12 2023
- Maintained a clean environment to promote patient hygiene
- Monitored vital signs regularly for early detection of health issues.
- Conducted regular physical exercise sessions, promoting mobility and physical health.
- Administered medication to patients, ensuring safety and health maintenance.
- Monitored clients' physical and mental health, reporting concerns to management for swift action.
- Offered emotional support during difficult times, fostering resilience and positivity.
Sales Representative Hotel
Mr Tony
Owerri , Nigeria
01 2021 - 06 2022
- Resolved customer concerns promptly to maintain satisfaction.
- Helped resolve client problems quickly with superior customer service.
- Responded to telephone and in-person requests for information.
- Collected and processed payments.
- Provided customers with price information and handled financial transactions.
Education
Bsc - Ed/Political Science
University of Nigeria Nsukka
01/2014 - 08/2018
Senior Secondary School Certificate (Ssce) - Social Science
Golden Touch College
2004 - 2010
Skills
- Time management
- Problem-solving
- Public relations
- Communication skills
- Administrative skills
- Guest services
- Conflict management
- Hospitality services
- Payment processing
Certification
- CPR, AED& First Aid Certificate
- Nursing Assistant Diploma
- Support Worker Diploma
Timeline
Sales Representative Automobile
Emmanuela Nwachukwu
01 2024 - 12 2024
Caregiver
Dr. Ofurum Emmanuel
01 2023 - 12 2023
Sales Representative Hotel
Mr Tony
01 2021 - 06 2022
Bsc - Ed/Political Science
University of Nigeria Nsukka
01/2014 - 08/2018
Senior Secondary School Certificate (Ssce) - Social Science
Golden Touch College
2004 - 2010