Amaka Njaka
South Ockendon,Thurrock
Summary
Motivated individual enthusiastic about challenging work. Adapts easily to different environments and flexes with changing demands. Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritization. Driven to deliver high-quality service and consistent results. Accurate, assertive and adaptable Assistant who can effectively multi-task in challenging situations and meet critical deadlines.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Personal Assistant to the Director
Pension Board
08.2019 - 11.2023
- Purchased office supplies to maintain consistent inventory.
- Documented data and stored important records on database.
- Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
- Checked and opened mail, enabling prompt response to correspondence, bills and invoices.
- Prepared meeting rooms and event spaces to achieve successful client engagements.
- Processed mail, email and phone enquiries, minimising correspondence backlogs.
- Copied, scanned and faxed documents to assigned recipients.
- Managed digital mailbox, delivered mail and telephone messages.
Front desk officer
Ceema Solution
01.2017 - 06.2019
- Maintained tidy reception area to provide visitors with positive first impression of company.
- Received and screened high-volume internal and external communications, calls and email.
- Scheduled and confirmed appointments for entire management team.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Responded to telephone enquiries from clients, vendors and members of public.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
Cashier assistant
Success Super Store
02.2014 - 06.2016
- Recorded daily transaction information using POS systems, enabling stock success monitoring.
- Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
- Minimised long register queues by completing sales transactions quickly and accurately.
- Completed opening and closing procedures each day.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
Education
Bachelor of Business Administration - Business Administration
The Open University
01.2019 - 12.2023
Skills
- Communication skills
- Time management
- Advanced computer skills
- Dedicated team player
- Fast learning
- Fast typing speed
- Accurate and detailed
- Customer experience
- Multitasking
Languages
English
Upper intermediate
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
Everything in life is just for a while.
Philip K. Dick
Timeline
Personal Assistant to the Director
Pension Board
08.2019 - 11.2023
Bachelor of Business Administration - Business Administration
The Open University
01.2019 - 12.2023
Front desk officer
Ceema Solution
01.2017 - 06.2019
Cashier assistant
Success Super Store
02.2014 - 06.2016
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