Amadeusz Mroczka
London
Summary
I think of myself as an ambitious individual with an eye for detail and a background in team development and customer relationship management. Achieved operational excellence through effective labour management and enthusiastic team training. Focused on leveraging energy, determination and a self-starter attitude to contribute to team success and business growth.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Assistant General Manager
Davy's of London
City of London
03.2022 - Current
- Making my way through the progression route, I was recognised for my performance and offered a promotion to Assistant General Manager, having joined the company as a front-of-house member. Progressing rapidly through the business, I became an integral part of the management team at a high-end wine bar and restaurant in London Bridge. Overseeing the day-to-day operations of a complex, high-volume venue. My responsibilities extended across labour control, scheduling, payroll management, recruitment, onboarding, team training, performance management, stock control, and overall operational excellence. Following my General Manager’s promotion to Area Manager, I took on responsibility for the majority of the General Manager’s duties, managing the business while working closely alongside him. I was effectively operating at that level, leading the venue, driving performance, maintaining service standards, and ensuring the smooth running of all aspects of the business.
Supervisor
Quiznos
Bromley
01.2019 - 05.2022
- Supervised busy restaurant, managing stock take, cash handling, opening and closing procedures, and team training to ensure smooth operations.
Business Development Manager
Finantix
Canary Wharf
07.2019 - 09.2019
- Working in this private banking firm my main tasks were to identify potential clientele for the company and analyse their data, in order to create/update a database of prospects for the company.
Education
Active IQ Diploma - Health and Fitness (Level 2) & Personal Training (Level 3)
London College of Beauty Therapy
Westminister, United Kingdom06-2021
CTEC & A-Levels - Cambridge Technical Business Studies (Double Distinction Star), A-level Mathematics (pass)
Harris Academy Beckenham
Beckenham, United Kingdom06-2020
10 GCSE passes - including A* in English and A in Mathematics
St Matthew's Academy
London, United Kingdom06-2018
Merit in WSET Award in Wines - Wine Education (Level 2)
Wine & Spirit Education Trust
Greenwich, United Kingdom03-2023
Skills
- Employee training and team development
- Customer relationship management
- Payroll administration
- Labour management
- Problem solving
- People management
- Leadership and decision making
- Sales target achievement
- Staff mentoring
- Time management
Accomplishments
- Taking on the role of team captain of the school rowing team, I led my team to participate in the national rowing competition in the UK, helping us to achieve 2nd place in the country at the tournament.
- Pursuing my hobbies and interests, I learned about wines and achieved a WSET qualification to improve my knowledge, work performance and customer relationships.
Languages
English
Proficient
C2
Polish
Proficient
C2
Timeline
Assistant General Manager
Davy's of London
03.2022 - Current
Business Development Manager
Finantix
07.2019 - 09.2019
Supervisor
Quiznos
01.2019 - 05.2022
Active IQ Diploma - Health and Fitness (Level 2) & Personal Training (Level 3)
London College of Beauty Therapy
CTEC & A-Levels - Cambridge Technical Business Studies (Double Distinction Star), A-level Mathematics (pass)
Harris Academy Beckenham
10 GCSE passes - including A* in English and A in Mathematics
St Matthew's Academy
Merit in WSET Award in Wines - Wine Education (Level 2)
Wine & Spirit Education Trust