Hardworking team member with good people skills and willingness to help teammates. Rises to every challenge and seeks out opportunities to serve guests. Always ready to learn and expand abilities.
Overview
3
3
years of professional experience
Work History
Team member
Kfc
Dunstable, Central Bedfordshire
11.2023 - Current
Facilitated customer relations for increased brand loyalty.
Achieved efficient workflow with proper time management.
Provided excellent customer service to enhance business reputation.
Handled difficult customers, resulting in conflict resolution.
Optimised inventory control for streamlined operations.
Ensured workplace cleanliness with regular maintenance tasks.
Displayed teamwork skills to improve overall productivity.
Developed training programs, leading to skill enhancement.
Managed cash register transactions for accurate record keeping.
Collaborated effectively with team members to meet project deadlines.
Delivered orders promptly, ensuring high levels of customer satisfaction.
Upheld company policies strictly, fostering a compliant work environment.
Maintained high standards of food hygiene, securing customer trust.
Warmly greeted customers and proactively reduced wait times.
Prepared and packaged orders with precise presentation skills.
Garage assistant
Pure Tuning
Milton Keynes, Wolverton
08.2023 - 11.2024
I had volunteered for a position in this garage to gain experience for future purposes.
Improved customer satisfaction by assisting in the garage and maintaining cleanliness.
Serviced vehicles to ensure optimal performance.
Enhanced workshop efficiency by organising tools and equipment properly.
Assisted in tyre fitting for improved vehicle control and safety.
Performed oil changes, enhancing engine longevity.
Handled administrative tasks for smooth garage operations.
Adhered to health and safety regulations, minimising workplace accidents.
Ensured proper disposal of waste materials to respect environmental standards.
Kept up-to-date records of services rendered by using garage-specific software.
Supported fellow team members during busy periods, fostering positive work environment.
Observed senior mechanics completing major repairs.
Took advantage of opportunities to learn new systems and repair procedures.
Handled heavy equipment and tools, from multi-purpose jacks to mobile column lifts.
Prevented service disruptions by monitoring parts inventory and promptly reordering low-stock items.
Assisted mechanics in successful completion of engine and chasses repairs.
Maintained tidy workstation to support cleanliness and quality standards.
Waiter
Indian Ocean
Luton
09.2021 - 02.2023
I had volunteered to work at this restaurant for experience as my father works here.
Enhanced customer satisfaction by promptly attending to queries and requests.
Managed table settings for optimal dining experience.
Ensured cleanliness of restaurant area with regular sweeping and wiping.
Handled payment transactions to guarantee smooth customer checkout process.
Delivered excellent customer service through friendly and polite interaction.
Worked collaboratively with kitchen staff for efficient service delivery.
Maintained knowledge of menu items, leading to accurate order taking.
Helped reduce waiting times by swiftly clearing tables after use.
Accommodated special dietary requests, enhancing customer dining experience.
Relayed feedback from customers to management for continuous improvement.
Remained calm under pressure, ensuring better performance during peak hours.
Completed side duties such as refilling condiments, contributing to organised workplace.
Maintained professional appearance throughout shifts, reflecting positively on establishment image.
Communicated efficiently with fellow team members, fostering a harmonious working environment.
Warmly greeted guests upon arrival to create welcoming atmosphere.
Cleaned and set tables quickly after customers left to maximise restaurant capacity.