Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amaan Rahman

Luton,England

Summary

Hardworking team member with good people skills and willingness to help teammates. Rises to every challenge and seeks out opportunities to serve guests. Always ready to learn and expand abilities.

Overview

3
3
years of professional experience

Work History

Team member

Kfc
Dunstable, Central Bedfordshire
11.2023 - Current
  • Facilitated customer relations for increased brand loyalty.
  • Achieved efficient workflow with proper time management.
  • Provided excellent customer service to enhance business reputation.
  • Handled difficult customers, resulting in conflict resolution.
  • Optimised inventory control for streamlined operations.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Displayed teamwork skills to improve overall productivity.
  • Developed training programs, leading to skill enhancement.
  • Managed cash register transactions for accurate record keeping.
  • Collaborated effectively with team members to meet project deadlines.
  • Delivered orders promptly, ensuring high levels of customer satisfaction.
  • Upheld company policies strictly, fostering a compliant work environment.
  • Maintained high standards of food hygiene, securing customer trust.
  • Warmly greeted customers and proactively reduced wait times.
  • Prepared and packaged orders with precise presentation skills.

Garage assistant

Pure Tuning
Milton Keynes, Wolverton
08.2023 - 11.2024

I had volunteered for a position in this garage to gain experience for future purposes.

  • Improved customer satisfaction by assisting in the garage and maintaining cleanliness.
  • Serviced vehicles to ensure optimal performance.
  • Enhanced workshop efficiency by organising tools and equipment properly.
  • Assisted in tyre fitting for improved vehicle control and safety.
  • Performed oil changes, enhancing engine longevity.
  • Handled administrative tasks for smooth garage operations.
  • Adhered to health and safety regulations, minimising workplace accidents.
  • Ensured proper disposal of waste materials to respect environmental standards.
  • Kept up-to-date records of services rendered by using garage-specific software.
  • Supported fellow team members during busy periods, fostering positive work environment.
  • Observed senior mechanics completing major repairs.
  • Took advantage of opportunities to learn new systems and repair procedures.
  • Handled heavy equipment and tools, from multi-purpose jacks to mobile column lifts.
  • Prevented service disruptions by monitoring parts inventory and promptly reordering low-stock items.
  • Assisted mechanics in successful completion of engine and chasses repairs.
  • Maintained tidy workstation to support cleanliness and quality standards.

Waiter

Indian Ocean
Luton
09.2021 - 02.2023

I had volunteered to work at this restaurant for experience as my father works here.

  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Managed table settings for optimal dining experience.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Delivered excellent customer service through friendly and polite interaction.
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Helped reduce waiting times by swiftly clearing tables after use.
  • Accommodated special dietary requests, enhancing customer dining experience.
  • Relayed feedback from customers to management for continuous improvement.
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Completed side duties such as refilling condiments, contributing to organised workplace.
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Practiced healthy and safety measures to comply with regulations.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Attended to customer's needs proactively for first-class waiting service.
  • Delivered food and drinks discreetly for seamless and unobtrusive service.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Prepared tables for guests and reset tables between customers.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Greeted customers, presented menus and shared information about available special items.
  • Followed health and hygiene standards when handling food and cleaning restaurants.

Education

Diploma of Higher Education - Biomedical Science

Luton Sixth Form College
Luton
09.2023 -

Skills

  • Customer relationship management
  • Performance monitoring and evaluation
  • Adaptability and Flexibility
  • Risk assessment
  • Attention to deadlines
  • Basic mathematics
  • Efficient multitasking
  • Positive attitude
  • Customer service
  • Time management
  • Cash handling
  • Product knowledge
  • Health and safety compliance
  • Technical troubleshooting
  • Customer relations
  • Data Entry
  • Training and Development
  • Performance Management
  • Complaint resolution
  • Health and safety standards
  • Till balancing
  • Basic computer use
  • Waste disposal
  • Handling machinery
  • Basic maintenance
  • Food hygiene
  • Price tagging
  • Basic first aid
  • Health and safety awareness
  • Tool operation
  • Security understanding

References

References available upon request.

Timeline

Team member

Kfc
11.2023 - Current

Diploma of Higher Education - Biomedical Science

Luton Sixth Form College
09.2023 -

Garage assistant

Pure Tuning
08.2023 - 11.2024

Waiter

Indian Ocean
09.2021 - 02.2023
Amaan Rahman