Versatile professional demonstrating strengths in patient care and data management. Adapts to dynamic healthcare environments through effective collaboration and problem-solving. Committed to enhancing patient experiences and contributing positively to team dynamics.
Overview
15
15
years of professional experience
Work History
Staff Nurse Band 5
Sandwell and West Birmingham NHS Trust
Birmingham, West midlands
06.2024 - Current
Delivered high-quality, patient-centered care throughout surgical journey from admission to discharge.
Monitored patients post-surgery for complications, facilitating timely medication administration and effective collaboration.
Ensured thorough patient preparation for surgery by completing checklists and verifying consent forms.
Performed vital sign assessments, confirmed fasting periods, and reviewed allergies or comorbidities.
Assessed pain levels regularly and implemented individualized pain management plans for optimal comfort.
Provided wound assessment and management using evidence-based practices for effective healing.
Inspected, cleaned and dressed patient wounds for optimum healing.
Coordinated multidisciplinary teams to ensure smooth discharge planning and comprehensive follow-up care.
Educated patients on self-care strategies, enhancing independence in managing new stomas.
Performed emergency medical procedures, such as CPR, to ensure patient safety.
Communicated with patients and families to inform current condition and treatment options.
Collated medical data for patient records, maintaining strict confidentiality.
Healthcare assistant
Brooklands hospital
Birmingham, West midlands
10.2014 - 04.2021
Supported individuals with mental health conditions and learning disabilities in daily life activities.
Communicated with empathy and patience to address unique challenges faced by clients.
Developed strong interpersonal skills through tailored approaches for each individual.
Strengthened resilience and problem-solving abilities in high-pressure environments.
Collaborated with multidisciplinary teams to ensure quality care delivery.
Emphasized teamwork and clear communication to maintain consistency in care.
Reinforced commitment to person-centred support that respects individual dignity.
Motivated to pursue roles that positively impact others' lives.
Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
Documented care provided, ensuring accurate and up-to-date records were kept.
Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
Communicated respectfully to uphold dignity of patients in care.
Assisted with daily living activities, promoting independence amongst elderly clients.
Assisted patients with walking, transfers, and mobility aids, enhancing independence and reducing fall risk.
Documented care provided and observations accurately in patient records, ensuring legal compliance and continuity of care.
Responded promptly to patient call bells and requests for assistance, prioritising patient safety and satisfaction.
Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
Applied principles of safeguarding and protection in all interactions, recognising and reporting any concerns about patient welfare.
Provided end-of-life care with compassion, offering support to patients and families during challenging times.
Facilitated social activities, encouraging interaction and community within the care home.
Data Entry Clerk
Virgin Media Business
Birmingham, West midlands
05.2011 - 09.2014
Accurately entered and updated customer records across multiple internal systems.
Ensured high data accuracy through regular checks and validation.
Handled inquiries and resolved data-related issues to provide effective customer service support.
Complied with GDPR regulations and internal data security policies during sensitive information handling.
Maintained strict confidentiality of customer and company data consistently.
Supported administrative and operational teams with reporting and documentation tasks.
Created and maintained spreadsheets using Excel.
Scanned documentation and entered into database to maintain accurate records.
Verified and updated account information in company computer system.
Transferred data from paper formats into database systems to keep digital formats.
Performed data updates on information in company system.
Entered data accurately into database systems, maintaining high levels of precision and attention to detail.
Compared source documents to verify accuracy of data.
Organised files, faxed reports and scanned documents into document management system.
Created and maintained company records and used software to review and monitor data.
Adapted to new data entry software quickly, becoming proficient in multiple platforms to meet diverse project needs.
Managed high volumes of data entry work within tight deadlines, demonstrating excellent time management skills.
Responded to enquiries related to data records, providing timely and accurate information.
Handled sensitive information with discretion, maintaining confidentiality at all times.
Maintained detailed reports on data entry activities and error rates for management review, supporting data-driven decision making.
Completed data cleaning tasks for research projects.
Trained new staff on data entry procedures to foster knowledge sharing and improve overall team efficiency.
Managed confidential employee records, entering and updating details in the HR management system.
Practiced data integrity to adhere to security policies and guidelines.
Demonstrated confidentiality in dealing with information to comply with privacy laws.
Education
Certificate of Higher Education - Research
University of Birmingham
Birmingham, England
2025
Bachelor of Arts - Adult nursing
University of Wolverhampton
Wolverhampton
2024
Certificate of Higher Education - Healthcare
Midland metropolitan hospital
Birmingham, BIR
2024
Certificate of Higher Education - Research
NHIR
Birmingham, BIR
2024
Diploma of Higher Education - Access to health professionals
Dudley College of Technology
Dudley
2019
Skills
Patient assessment
Wound management
Medication administration
Surgical preparation
Patient record management
Critical care nursing
IV drug therapy management
Infection control techniques
Clinical nursing practice
Healthcare ethics understanding
Decision making
Cardiac monitoring
Team Leadership
Nurse leadership
Nursing staff leadership
End Of Life Care
Clinical leadership
Languages
French
Advanced
C1
Timeline
Staff Nurse Band 5
Sandwell and West Birmingham NHS Trust
06.2024 - Current
Healthcare assistant
Brooklands hospital
10.2014 - 04.2021
Data Entry Clerk
Virgin Media Business
05.2011 - 09.2014
Certificate of Higher Education - Research
University of Birmingham
Bachelor of Arts - Adult nursing
University of Wolverhampton
Certificate of Higher Education - Healthcare
Midland metropolitan hospital
Certificate of Higher Education - Research
NHIR
Diploma of Higher Education - Access to health professionals