Alyssa Rush
Littleton,CO
Summary
Highly skilled professional with a strong background in customer service orientation, team collaboration, and the ability to work independently. Demonstrates exceptional organizational skills, attention to detail, and adaptability to change. Proficient in multitasking and known for a positive attitude and resourcefulness. Experienced in payroll input, audit and processing, as well as training and mentoring. Adept at using Microsoft Office Suite and possesses excellent communication skills. Committed to continuous learning and professional development.
Overview
14
14
years of professional experience
2013
2013
years of post-secondary education
Work History
Senior Payroll Specialist
Paychex
10.2017 - 01.2025
- Managed and support the payroll process for 375 clients
- Managed payroll operations for streamlined processing.
- Responded promptly to inquiries regarding payroll, pension, and expense reimbursements.
- Kept employee records complete, accurate and compliant.
- Audited time and attendance records, enhancing payroll accuracy.
- Knowledgeable of tax laws across multiple states
- Responded promptly and professionally to all inquiries from clients fostering strong relationships which has generated increased revenue for the company
- Selected as Team Lead to provide backup for my supervisor when needed
- Handled escalations within my team and other teams within the company
- Handled sensitive confidential information discreetly at all times whilst maintaining impeccable standards of data protection compliance.
- Appointed as a mentor for new employees and employees new to our team to assist with training and employee development
Cashier and HR Generalist
Super Target
Glendale
04.2011 - 10.2017
- Worked as a Cashier at the Customer Service desk and assisted with entry level Human Resources tasks
- Interacted with both external and internal customers face-to-face as well as on the phone
- Proficient with the internal Target computer systems with responsibility for updating and maintaining employee personnel records
- Assisted with the hiring process by reviewing resumes and the coordination of reference and background checks for compliance with company hiring guidelines
- Assisted with the Orientation and training processes for new and existing employees
- Managed returns and exchanges to ensure customer satisfaction.
- Delivered outstanding customer care with listening skills.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
Education
High School Graduate -
Thomas Jefferson High School
B.S. - Human Resources
Southern New Hampshire University
Skills
- Ability to work independently
- Team collaboration
- Customer service orientation
- Flexibility and adaptability to change
- Organizational skills
- Detail-oriented
- Multitasking
- Fast learner
- Positive attitude
- Payroll input, audit and processing
- Training and mentoring
- Resourcefulness
- Microsoft Office Suite
- Excellent communication
Custom
Are on the next few pages.
Timeline
Senior Payroll Specialist
Paychex
10.2017 - 01.2025
Cashier and HR Generalist
Super Target
04.2011 - 10.2017
B.S. - Human Resources
Southern New Hampshire University
High School Graduate -
Thomas Jefferson High School
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