Alyson Thomas
Carway,Kidwelly
Summary
Detail-oriented professional with expertise in data entry accuracy, customer service, and payment processing. Proven ability to manage inbound calls and sales administration efficiently.
Offering strong communication and organisational skills, combined with keen ability to learn quickly and adapt.
Overview
28
28
years of professional experience
7
7
years of post-secondary education
Work history
Sales Administration/Customer Care
Burns Pet Nutrition Ltd
Kidwelly, Carmarthenshire
2007.01 - Current
- Efficiently processed customer sales orders, invoices, and credits to ensure accuracy.
- Managed procurement of packaging and point-of-sale items to optimise inventory levels.
- Supply chain operations, focusing on production planning and forecasting.
- Fleet management
- Demonstrated respect and support for team members, fostering a collaborative environment.
- Delivered friendly customer service while effectively resolving challenging situations.
Despatch Co-ordinator
Dura Shifter Systems
Llanelli, Carmarthenshire
2001.06 - 2006.12
- Processed invoices and delivery documents.
- Assisted in inventory management, ensuring stock availability.
- Maintained accurate records of all dispatched goods.
Sales Administrator
Barton Handling Equipment Ltd
Burry Port, Carmarthenshire
1997.11 - 2001.05
- Facilitated smooth running of sales department by tackling administrative tasks promptly.
- Provided comprehensive product information to potential customers, resulting in increased sales leads.
- Managed client database to ensure accurate record-keeping.
Education
A-Levels -
Glan Y Mor Comprehensive
Burry Port, Carmarthenshire 1987.09 - 1994.06
Skills
- Data entry accuracy
- Customer Service
- Payment Processing
- Inbound call management
- Sales administration
- Excel
Timeline
Sales Administration/Customer Care
Burns Pet Nutrition Ltd
2007.01 - Current
Despatch Co-ordinator
Dura Shifter Systems
2001.06 - 2006.12
Sales Administrator
Barton Handling Equipment Ltd
1997.11 - 2001.05
A-Levels -
Glan Y Mor Comprehensive
1987.09 - 1994.06