Alysha Ayres
Peterborough
Summary
Enthusiastic, driven and highly successful individual with a demonstrated history of working in the financial services industry. Skilled in corporate relationship management, business development, product design and strategic planning with a proven track record of overachieving against key objectives. Excellent communication skills and a customer centric approach have allowed for consistently successful performance against sales targets and business objectives.
Overview
18
18
years of professional experience
Work history
Payables Manager
Flywire
UK
01.2023 - Current
- Support Head of Payables to drive, develop & execute launch of the Flywire outgoing payments & financial aid solutions.
- Leverage large cross functional group of internal business partners to design and deliver high impact products and drive go to market success.
- Conduct client discovery workshops to ensure product market fit in new target regions.
- Deliver client feedback to internal stakeholders and support with product roadmap planning.
- Support sales teams globally with upselling outgoing payments & financial aid solutions. Including product demonstrations, contract negotiations & proposal writing.
- Project manage client onboardings. Establishing alignment between clients and Flywire stakeholders to ensure business objectives and KPIs are realised.
- Present at client facing events to drive awareness and adoption of outgoing payments & financial aid solutions, including UK product launch at Flywire annual conference.
- Deliver sales enablement training to ensure go to market teams are equipped to identify outgoing payments & financial aid opportunities.
Relationship Manager
Flywire
UK
06.2021 - 01.2023
- Managed a portfolio of UK Higher Education institutions.
- Driving revenue by building relationships with senior executives and working with clients to obtain understanding of goals at an organisational, departmental and individual level. Therefore, ensuring Flywire is viewed as a key strategic partner
- Support with new client onboardings to maximise growth opportunities and identify incremental revenue streams.
- Conduct in person client meetings to review partnership and performance, build rapport with clients and identify upsell opportunities.
- Hosted on campus training sessions with Finance and International teams to drive adoption of the Flywire payment pathways.
- Manage and support with commercial activities such as contract renewals and pricing negotiations.
- Work closely with Solutions consultants to lead integration projects, ensuring Flywire is fully embedded within universities payment processes to maximise utilisation and deter competition.
- Hosted Nigeria market focus webinar for 150 clients in conjunction with Global Payments team. Resulting in increased awareness of Flywire in county payment offering and adoption of agent solution.
Key Account Manager
Western Union Business Solutions
Canada
10.2018 - 11.2020
- Proactively managed clients across key strategic verticals for the business including Education, Payroll, NGO, Legal & Travel with combined annual sales target of $5,000,000.
- Developed strong rapport with clients to combat competitive threats, identify upsell opportunities and review operational efficiencies.
- Consistent high performer closing out Q1 2020 at 130% of target.
- Supported sales teams with onboarding new clients and partners.
- Delivered NGO vertical overview presentation to Canadian sales and dealing teams to strengthen knowledge of a key sector for the business.
- Developed key account planning document to be utilised by North American KAM team to ensure strategic approach.
- Worked on multiple RFP's and project managed both internal and external stakeholders.
- Selected to represent WUBS at the One Young World summit in October 2018 alongside senior business leaders including WU CEO Hikmet Ersek.
Key Account Manager, Payment Products
Western Union Business Solutions
UK
04.2016 - 09.2018
- Managed specialised portfolio of pension and payroll clients processing between 100-2000 international payments monthly.
- Annual sales target of 2,000,000 GBP. Consistently met revenue targets achieving 109% against annual target in 2017.
- Upsold WUBS global existence solution to a high volume of Pension clients and identified cross sell opportunities for treasury requirements.
- Negotiated service and pricing agreements securing competitive commercials for clients and fixed revenue for WUBS for 2-5 year periods.
- Represented WUBS at Annual Pension Fund conference in Manchester in 2018.
Key Account Manager, FX Services
Western Union Business Solutions
UK
03.2015 - 03.2016
- Proactively managed a portfolio of 40 corporate accounts across varying industries with extensive international currency exposure.
- Combined annual target of 2,000,000 GBP. Grew 2015 portfolio by 28% against 2014 trading volumes.
- Owned partnerships between clients and WUBS.
- Worked closely with corporate hedging managers to build out hedging plans, helping clients strategise and plan effectively to mitigate FX risk.
Account Manager
Western Union Business Solutions
UK
07.2013 - 03.2015
- Joined WUBS account management team overseeing a portfolio of approximately 400 VSE & SME clients across a variety of industries.
- Combined annual sales target of 500,000 GBP.
- Maintained an in-depth understanding of FX markets and current affairs to allow for valuable conversations with clients and support with decision making around hedging and currency purchasing.
- Promoted in January 2014 to manage larger SME's after overachieving against KPI's.
Customer Advisor
Norwich and Peterborough Building Society
Whittlesey, Cambridgeshire
11.2007 - 07.2013
- Customer Advisor working on cash desk. Helping customers with day to day banking requirements both in person and by phone.
Education
GCSE -
Sir Harry Smith Community College
Whittlesey 09/2000 - 06/2005
A Level -
Sir Harry Smith Community College
Whittlesey 09/2005 - 06/2007
Skills
- Client Account Management
- Strategic Planning
- Product Development
- Upselling and cross-selling techniques
- Commercial Awareness
Accomplishments
Money 20/20 RiseUp Alumni - 2024
Timeline
Payables Manager
Flywire
01.2023 - Current
Relationship Manager
Flywire
06.2021 - 01.2023
Key Account Manager
Western Union Business Solutions
10.2018 - 11.2020
Key Account Manager, Payment Products
Western Union Business Solutions
04.2016 - 09.2018
Key Account Manager, FX Services
Western Union Business Solutions
03.2015 - 03.2016
Account Manager
Western Union Business Solutions
07.2013 - 03.2015
Customer Advisor
Norwich and Peterborough Building Society
11.2007 - 07.2013
GCSE -
Sir Harry Smith Community College
09/2000 - 06/2005
A Level -
Sir Harry Smith Community College
09/2005 - 06/2007
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