Alyona Vysotska
Stratfield Saye,Hampshire
Summary
Successful Senior Product Manager with 15 years of experience developing target-hitting teams. Utilising proven abilities in life-cycle product development, creative strategising and impeccable analysis to achieve market-leading results.
Overview
17
17
years of professional experience
5
5
Certifications
Skills
- Customer experience
- Cross-functional team leadership
- Stakeholder relationship management incl C-level
- Product lifecycle expertise
- Product testing competency
- Product planning and roadmap
- Software development frameworks
- LEAN & Agile business implementation and adoption
- Infrastructure & SaaS Product introduction
- Training development and delivery
- Financial management
- Market and competitor analysis capability
- Customer-Centric design
- Performance Management
- Product success measurement and improvement
Work history
Senior Product Manager
HackerOne
Remote
12.2022 - 07.2025
- Expedited go-to-market timelines whilst maintaining high-quality standards in development process averaging under 3 months per product, concept to launch
- Boosted customer satisfaction with continuous improvement of existing products.
- Spearheaded customer centric framework to enhance customer engagement and feedback
- Monitored market trends and competitor performance and analysed gaps to update promotional strategies
- Aligned product portfolio management with organisation's overarching vision and strategy.
- Led team to achieve strategic objectives by implementing new product development processes.
- Led and directed research and development staff to meet short- and long-term goals.
- Sought new business connections to broaden research opportunities.
- Championed user-centric design principles for superior product experience.
Senior Manager, Product Management
BXB Digital
UK
05.2022 - 11.2022
- Collaborated with development teams for optimum user experience
- Documented user stories and product specifications to optimise customer journeys
- Defined product vision and roadmap for 3 existing products and 24 new features
- Drove improvements through beta trials and product testing
- Reviewed functional, customer concerns and new opportunities to drive business strategy at weekly planning sessions
- Developed product documentation to communicate and align key components of upcoming features and products to internal teams
- Prioritised product backlog to achieve goals and targets
New Product Development Manager
VMO2
Reading, Berkshire
05.2019 - 03.2022
- Assuring and refining scope and business requirements for proactive security threat detection and prevention product set by analyzing market research, competitor analysis and liaising with Partners to meet customer demand and achieve revenue growth
- Assuring scoping, delivery and launch of Secure Web Gateway as first managed partner in UK to Enterprise and Public Sector customers
- Including development of pricing, systems, processes, partner onboarding, value proposition, customer contracts and training
- Managing SD WAN continuous improvements and iterative development within budget and timescales to improve user experience and become market competitor
- Successfully obtain funding for each development and ensure continuous reviews to achieve cost saving, early revenue recognition and mitigate against overspend
- Provide performance assessments on continuous basis as well as quarterly and annual reviews for development team per product
- Collaborated with sales, marketing and commercial teams to launch products on time and within budget
- Developed product documentation to communicate and align key components of upcoming features and products to internal teams
- Leadership reporting on development, budget and product launch
Product Development & Customer Experience Manager
Centurylink
London, London
05.2017 - 04.2019
- Managed development and introduction of 68 new systems, processes, and training to support £4.5m investment in MEF 2.0 certified Ethernet in EMEA & APAC in line with regulatory requirements resulting in successful product launch
- Global Leadership reporting on product development status, key issues and improvement proposals
- Established and introduced customer lifecycle improvements with support of functional Directors by deep analysis of transactional, loyalty (NetPromoter) / Customer Satisfaction surveys and market trends
- By researching market trends, analyzing product specific customer experience and understanding business gaps developed scope for Hybrid Networking, AWS & Microsoft Azure resulting in clear requirements and business strategy accepted by stakeholders at all levels globally
- Successfully completed each annual ISO 9001 audit by ensuring compliance throughout lifecycle of each development to company policies and procedures obtaining executive approvals and demonstrating as such to external auditors
- Utilizing market research, refined and implemented requirements for development of customer self-service portal to access and manage MEF 2.0 certified Ethernet & Cloud Services
- Mentored and trained number of product and project team members on products, networks, systems and processes
- Provided performance assessment and support for enablement and growth of indirect reports across EMEA and America
Product Development Manager
Level 3 Communications
City Of London, LND
04.2014 - 05.2017
- Successfully delivered multiple European and global revenue impacting developments within product development and project management methodologies and structure
- Including hybrid networking, DDoS, Cloud Services, Vyvx and associated features
- Global Stakeholder and Leadership reporting including but not limited to change, risk, defect and enhancement and escalation management
- Supported Product Management in development of scope requirements in line with customer demand, experience and market competitiveness
- Training development and delivery for Sales, Product, Delivery and Support functions
- Delivered number of fix programs to ensure Business capability in delivering products to achieve best customer experience and ensure product revenue growth
- Including seamless network integration and process improvements to reduce cost
Project Implementation Manager
TalkTalk Business
Aylesbury, Buckinghamshire
05.2012 - 03.2014
- Delivered number of key projects for business to recognize cost reduction and new revenue
- This included migration of 1000 high value Ethernet circuits from legacy to current product sets
- Managed budgets, project plans, risks and issues, stock and engineering resourcing for each customer program by regular internal and supplier collaboration, adjustment and clear customer communication
- Provided regular customer service reviews throughout lifecycle of each rollout informing customers of overall program health as well as detailed reviews of cost, timescales and issues
- Improved efficiency by training and mentoring individuals and setting achievable performance goals for project team as well as Project Coordinators
- Effectively managed stakeholder communication and expectations up to executive team by delivering concise key project overview including risks, issues and changes management
- Optimized team training to support business transformation by developing training modules, clear work instructions and supporting processes to be delivered in staggered approach and within short timescales for new provisional team
- Adopted strategic scheduling to improve overall time management and efficiency
- Developed excellent working knowledge of industry trends and improvements in processes
Senior Operations Co-ordinator
Opal
Aylesbury, Buckinghamshire
10.2011 - 04.2012
Operations Co-ordinator
Opal
High Wycombe, BKM
11.2008 - 09.2011
Education
NVQ Level 3 : Business & Administration - Business Studies
Amersham & Wycombe College
High Wycombe, Buckinghamshire /2008 - 01.2010
NVQ Level 3 : E-media - Web Development and Animation
Amersham & Wycombe College
Amersham, Buckinghamshire /2005 - 01.2008
References
References available upon request.
Certification
- Scrum Master - Agile Software Development 2020
- Product Owner - Agile Software Development 2019
- LEAN Practitioner - LEAN & Agile Methodologies 2019
- Prince 2 - Project Management 2013
- Prepare to Teach in Life Long Learning (PTLLS) - 2008
Timeline
Senior Product Manager
HackerOne
12.2022 - 07.2025
Senior Manager, Product Management
BXB Digital
05.2022 - 11.2022
New Product Development Manager
VMO2
05.2019 - 03.2022
Product Development & Customer Experience Manager
Centurylink
05.2017 - 04.2019
Product Development Manager
Level 3 Communications
04.2014 - 05.2017
Project Implementation Manager
TalkTalk Business
05.2012 - 03.2014
Senior Operations Co-ordinator
Opal
10.2011 - 04.2012
Operations Co-ordinator
Opal
11.2008 - 09.2011
NVQ Level 3 : Business & Administration - Business Studies
Amersham & Wycombe College
/2008 - 01.2010
NVQ Level 3 : E-media - Web Development and Animation
Amersham & Wycombe College
/2005 - 01.2008
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