Aly ELMarsafy

Forward-thinking Senior Manager adept at managing teams of 28 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.

Leading COE technical consultancy division for the EMEA region at Dell Technologies, I am responsible for ensuring that our customers receive the highest quality IT transformation services and advice. Quality and efficiency are my top priorities, as well as to manage projects averaging over 30 million GBP per year in areas such as multi-cloud dispositioning, IT transformation, and cyber security. This involves developing comprehensive roadmaps to guide customers in their transformation journey, providing professional advisory services, and building strong relationships with them. My team of over 30 consultants, with expertise in IT, digital, multi-cloud, and workforce transformation, works under my leadership to deliver with excellence and efficiency. Lead them in a way that balances the management of current operations and resolution of operational activities and conflicts, while also seeking out new business opportunities and driving growth for the organization. I have an extensive experience in transformation programs driven by data, capacity planning, and long term planning execution in multiple industries specially Telco and Banking.

• STC (Saudi Telcom Company) Fedex (US)
• Santander Bank (Spain) ARB (Al Rajhi Bank)
• Swisscom (Switzerland) Scotch Water (UK)
• ATOS (Multiple Countries) Noatum (Spain)
• THALES (France) Al MAdar (Telecom - Libya)
• NWG (NatWest Group) GKN (UK - Automotive industry company)
• VF Group (UK) STC Pay
• MTN (Telecom - Nigeria) Xeros (US)
• Paragon (Bulgaria) Boubyan Bank (Kuwait)
• First Bank of Nigeria (Nigeria) Qatar Air Force (Qatar)
• Qatar Airways (Qatar) Ministry of Defense (Egypt), Vodafone – 1 February 2007 to 31 August 2015
• Capacity Planning Manager/Technical Expert
• Telecommunication backend IT datacenter and Office desktop server rooms capacity planning, performance monitoring, and budgetcontrol
• Focal point for the IT Operation & Support reviewing the BCM (Business Continuity Management) procedures
• Establish the crucial systems required PRO and RTO
• Capacity IT modeling
• Established an ITIL controlled environment
• Established the Long Range Planning (LRP) and strategy establishing for both Financial/Technical requirements
• Team management, goals, appraisal, and staffing responsibilities
• Technical Projects manager for 6 months short term assignment
• Establish, review, control, challenge, and execute the IT budget YOY (300+ Million EGP) and LRP
• Technologies used covers but not limited to (SAN enterprise/medium storage and backup boxes, High-end servers [Solaris, HP-UX,
• AIX, Linux, Win], Oracle DB, Application servers, vmware/LDOM/vPAR/nPAR, …)
• Interacting with vendors and SCM (Supply Chain Management) to manage the planning & purchasing of backend computersystems Hardware/Software
• Supply chain management follow-up for IT purchasing and cost negotiation requirements
• Vodafone – 15 August 2001 – 31 January 2007
• Data/Performance Analyst / Capacity Planner
• Collate business growth and future forecasting data
• Collate System performance statistics
• 3rd part licensing agreements, purchases vs consumption, and compliance
• Inventory management, hardware, software
• ROI supporting sales team
• Produce necessary in-house procedures and scripts to achieve the required functions
• Measure, monitor and analyze business volume statistics against business forecast data
• Measure, monitor and analyze Systems performance statistics
• Manage the capacity planning data repository
• HP Openview management system implementation
• HP Openview performance module support
• Regular mission critical systems performance and recommendations report issuing
• Supported OS: UNIX (Solaris, Tru64, AIX, HP-UX), Windows 2000
• Legislation and Development Information Systems – 1 September 1998 to 31 July 2001
• Analyst Programmer / Systems Analyst
• Stock exchange portfolio and fund management broker agencies market as well as Legalization sector
• Gather and analyze customer requirements
• Document and communicate with backend developers
• Deliver and conduct user acceptance test
• Develop customer tailored applications
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• EMCISA - ISM v3 (Information Storage Associate Proven Professional) DECA-CSHC (Converged Systems and Hybrid Cloud) EMC Enterprise Storage Networking Proven Specialist. Dell EMC Converged and Hyper-Converged Foundations Big Data – Data Scientist EMC Enterprise Backup Recovery Design. iTi professional Software Skills Development 99 months program) ITIL v2 Foundation ITIL v2 Service Management (Service Delivery & Service Support) Consulting Skills for Professional Services.