Summary
Overview
Work History
Education
Skills
Websites
Certification
Work Availability
Timeline
OfficeManager
ALWIN PAUL

ALWIN PAUL

London

Summary

Experienced sales professional with over 7 years of experience in business development, account management, and data analysis, complemented by an MBA in International Marketing. Proven track record of driving significant revenue growth, optimising sales processes, and fostering long-term client relationships. Expert in leveraging strategic insights to exceed sales targets, enhance customer satisfaction, and lead high-performing teams. Adept at developing innovative marketing strategies and utilising advanced CRM tools to improve lead conversion rates and overall team productivity. Seeking Sales and Business Development roles to apply expertise and drive organisational growth.

Overview

8
8
years of professional experience
5
5
Certification
2
2
Languages

Work History

Community Sales Manager

IWG Plc
06.2023 - 03.2024
  • Achieved 20% revenue increase by generating leads through strategic account management and new business development.
  • Developed relationships with B2B clients through personalised engagement strategies and regular follow-ups, boosting customer retention by 15% and solidifying long-term partnerships.
  • Achieved 27% increase in new client acquisition through targeted lead generation strategies, including email marketing campaigns, networking events, and nurturing relationships with real estate agents
  • Grew diverse portfolio of 50+ accounts by implementing a customer feedback program and regular satisfaction surveys, ensuring exceptional customer satisfaction and retention while consistently meeting performance metrics.

Retail Sales Associate

Amazon Fresh
11.2021 - 06.2023
  • Initiated and executed in-store promotional campaigns, seasonal discounts, and bundle offers, resulting in 30% increase in sales volume and 20% rise in repeat business.
  • Developed and maintained strong relationships with key customers through personalised service and loyalty programs, enhancing loyalty and driving 17% increase in average transaction value.
  • Mentored and trained a team of 12 associates using structured training modules and performance feedback sessions, leading to a 25% increase in overall sales performance and improvement in Net Promoter Score (NPS).

Senior Business Development Executive

Godrej & Boyce
08.2016 - 08.2021
  • Spearheaded the launch of a new product segment, achieving a 200% growth in sales by conducting thorough market analysis and employing innovative marketing strategies, such as influencer partnerships and digital advertising.
  • Successfully established and maintained partnerships with over 15 new distributors through strategic negotiations and regular performance reviews, expanding market reach and driving a 30% increase in distribution efficiency.
  • Accomplished an average annual sales growth of 20% through diligent account management and proactive stakeholder engagement, including quarterly business reviews and strategic planning sessions.
  • Conducted market research and competitor analysis using tools like SWOT analysis and PESTEL framework to identify opportunities for product differentiation.
  • Streamlined the sales process by integrating CRM tools such as Salesforce, improving lead conversion rates by 18% and enhancing overall team productivity.
  • Played a key role in the development and execution of regional sales plans across three cities, resulting in a 35% increase in regional sales performance through targeted marketing campaigns and sales training programs.

Education

MBA International Marketing -

Coventry University
London, United Kingdom
12.2022

Bachelor of Commerce -

Guru Gobind Singh Indraprastha University
Delhi, India
07.2017

Skills

  • Technical Skills :

Salesforce, HubSpot, Power BI, Microsoft Tools, Digital Marketing

  • Management Skills :

Business Development, Sales Strategy, Lead Generation, Market Research, Problem Solving, Sales Process Optimisation, Relationship Building, Strategic Planning, Account Management, Project Management, CRM, B2B Sales, Cold Calling

Websites

Certification

  • Level 7 Diploma in Strategic Management and Leadership - Chartered Management Institute London
  • Salesforce for Sales Manager - Project management Institute
  • Marketing Communications - National Association of State Boards of Accountancy
  • Sales Strategies and Approaches in a New World of Selling
  • Salesforce for Marketers

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Community Sales Manager

IWG Plc
06.2023 - 03.2024

Retail Sales Associate

Amazon Fresh
11.2021 - 06.2023

Senior Business Development Executive

Godrej & Boyce
08.2016 - 08.2021

MBA International Marketing -

Coventry University

Bachelor of Commerce -

Guru Gobind Singh Indraprastha University

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