Alwin Joy
Canary Wharf,England
Summary
Positive and self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Restaurant Waiter
Manjaros
Leyton, Waltham Forest
2023.03 - Current
Restaurant Waiter
Manjaros
Ilford, Ilford
2021.08 - 2023.02
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Practiced healthy and safety measures to comply with regulations.
Education
Master of Science - Business with Hospitality and Tourism Management
University of Northumbria at Newcastle
Newcastle upon Tyne 2021.05 - 2022.10
Bachelor of Arts - Commerce
University Of Madras
Chennai, India 2015.10 - 2018.04
Skills
- Interpersonal skills
- Fine dining experience
- Guest rapport
- Upbeat, outgoing and positive
Timeline
Restaurant Waiter
Manjaros
2023.03 - Current
Restaurant Waiter
Manjaros
2021.08 - 2023.02
Master of Science - Business with Hospitality and Tourism Management
University of Northumbria at Newcastle
2021.05 - 2022.10
Bachelor of Arts - Commerce
University Of Madras
2015.10 - 2018.04