Alvina Bernard
UK
Summary
I am a detail-driven and analytical aspiring finance professional with a background shaped in the NHS, where accuracy, pressure, and efficient decision-making were part of day-to-day work. Through managing RTT pathways, handling sensitive patient data, and maintaining complex records, I developed a disciplined approach to data integrity and problem-solving — strengths that translate directly into financial analysis, risk awareness, and client-focused roles.
My experience creating reports, dashboards, and project timelines has helped me build strong digital skills across Excel, PowerPoint, and workflow tools. Working in fast-paced clinical environments also strengthened my communication skills, especially when explaining information clearly to patients, families, and multidisciplinary teams — something I see as essential in wealth management and broader financial services.
Alongside this professional experience, I am studying Economics and building practical skills in data analysis, econometrics, and financial reasoning. I’m known for being adaptable, reliable, and able to work well with others, and I’m motivated to bring these strengths into a dynamic financial setting where I can contribute from day one and continue developing.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work history
Patient Services Clerk/ Receptionist
NHS
01.2021 - 12.2025
- Performed extensive data entry, RTT pathway tracking to ensure timely patient treatment compliance
- Coded and processed patient referrals from multiple sources with high accuracy and attention to detail
- Maintained digital patient records and managed appointment systems for multiple hospital clinics
- Supported reception duties, handled between 20 - 100 calls per day, managed inboxes, and provided general enquiry support
- Created and maintained Gantt charts to support paperless initiative and clinic scheduling improvements
- Liaised with internal teams and patients to coordinate care and ensure efficient service delivery
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Managed phone calls, resulting in effective communication flow within the company.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Maintained an organised reception area for a professional business environment.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
Administrator
The Liquor Store
08.2020 - 08.2021
- Handled inventory data and monthly profit calculations
- Designed promotional materials and provided customer service both in-store and over the phone
- Processed expense reports, resulting in accurate financial records maintained consistently.
- Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
- Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
- Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
Education
BSc - Economics
University of Leicester
01.2023 - 01.2026
A-Levels -
Peter Symonds College
01.2021 - 01.2023
GCSEs -
Wildern Secondary School
01.2017 - 01.2021
Skills
- High-Accuracy Data Entry & Record Maintenance
- RTT Pathway Management & Referral Coding
- Digital literacy
- Gantt chart creation
- Hospitality standards
- Time management
- Basic bookkeeping
- Keyboard typing speed
- Client Interaction & Phone Communication
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Report Preparation & Presentation Support
- Problem Solving & Workflow Optimisation
- Team Collaboration & Remote Work Adaptability
Languages
English (Native)
Beginner
Hindi (Fluent)
Beginner
Spanish (Intermediate)
Beginner
Affiliations
- Personal Investment / Trading
- Gym training
- Learning Languages
Timeline
BSc - Economics
University of Leicester
01.2023 - 01.2026
Patient Services Clerk/ Receptionist
NHS
01.2021 - 12.2025
A-Levels -
Peter Symonds College
01.2021 - 01.2023
Administrator
The Liquor Store
08.2020 - 08.2021
GCSEs -
Wildern Secondary School
01.2017 - 01.2021