Alvin Woodcock
Fareham,Hampshire
Summary
Experience in Customer Service, Supply Chain and Business Development in the Waste Management servicing industry for the past 4.5 years. Looking to step change into a new challenge that aligns with natural passion, in a Reactive Sales/Account Management capacity. Will also consider Operational, Purchasing or Customer Service roles.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Business Development Manager
Baxter Environmental Ltd
Winchester, Hampshire
01.2024 - Current
- Progression into focussing solely on personal New Business KPIs targeting Managers and Directors in specific industries
- Secure New Business opportunities by cultivating strong relationships with potential clients, predominantly through Telesales outreach.
- Streamline Sales and CRM processes to improve overall efficiency.
- Generated leads to bring in new client revenue
- Booking of meetings with prospective clients through 160 proactive Telesales calls
- Holding "Needs Discoveries" via MS Teams to uncover prospective clients' pain points using BANT methodology, prior to Proposal.
- Targeted Proposal Preparation and Presentations
- Contact negotiation and closing
- CRM/Pipeline Management and Sales activity in line with the "TOC" (Theory of Constraints) logic
- Management of remote team members
Business Development Executive
Baxter Environmental Ltd
Winchester, Hampshire
03.2022 - 12.2024
- Predominantly supporting BDM with booking of prospective client meetings via 160 Telesales calls per week
- CRM/Pipeline Management (HubSpot)
- Lead Generation
- Proposal Preparation
- Taking on administrative sales tasks from BDM
Customer Service & Internal Sales Executive
Baxter Environmental Ltd
Winchester, Hampshire
06.2020 - 01.2022
- Initially part of Customer Service Team for service based business in Waste Management sector
- Taking all incoming calls & emails and actioning accordingly - between 50 and 80 per day
- Order processing and supplier management
- Increased client satisfaction by proactively addressing and resolving customer queries.
- Software and CRM Management
- Account Management and Upselling
- Contract Management
Education
GCSEs - English, Maths, Sciences, Geography, D&T, French
OSG - Hindhead Campus
Hindhead 09.2015 - 05.2018
A-Levels - English, Business Studies, Geography
OSG - Hindhead Campus
Hindhead 06.2018 - 05.2020
UBT Flying Start Sales Course
Postgraduate Studies
05.2020 - 05.2021
Skills
- Pipeline Management
- Communication
- Customer Service
- Task Management
- Account Management, Upselling and Reactive Sales
- Ability to present the company
- Willing to learn
- Humble, Hungry, Smart
Affiliations
- Agriculture and Livestock
Timeline
Business Development Manager
Baxter Environmental Ltd
01.2024 - Current
Business Development Executive
Baxter Environmental Ltd
03.2022 - 12.2024
Customer Service & Internal Sales Executive
Baxter Environmental Ltd
06.2020 - 01.2022
UBT Flying Start Sales Course
Postgraduate Studies
05.2020 - 05.2021
A-Levels - English, Business Studies, Geography
OSG - Hindhead Campus
06.2018 - 05.2020
GCSEs - English, Maths, Sciences, Geography, D&T, French
OSG - Hindhead Campus
09.2015 - 05.2018
Similar Profiles
Keith FluckKeith Fluck
Driver Technician at Baxter EnvironmentalDriver Technician at Baxter Environmental
Justin NeptuneJustin Neptune
Insurance Agent at Baxter Insurance Group BaxterInsurance Agent at Baxter Insurance Group Baxter
Jussara Ribeiro da SilvaJussara Ribeiro da Silva
Executive Assistant at Baxter Hospital Ltda. (Baxter Internacional)Executive Assistant at Baxter Hospital Ltda. (Baxter Internacional)
James CarlinJames Carlin
Information systems specialist (Leading Hand) at Royal NavyInformation systems specialist (Leading Hand) at Royal Navy
Martin Coe BSc CEng MietMartin Coe BSc CEng Miet
Principal Engineer - External Communications at BAE SystemsPrincipal Engineer - External Communications at BAE Systems