Alvin Woodcock
Fareham,Hampshire
Summary
Experience in Customer Service, Supply Chain and Business Development in the Waste Management servicing industry for the past 4.5 years. Looking to step change into a new challenge that aligns with natural passion, in a Reactive Sales/Account Management capacity. Will also consider Operational, Purchasing or Customer Service roles.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Business Development Manager
Baxter Environmental Ltd
Winchester, Hampshire
01.2024 - Current
- Progression into focussing solely on personal New Business KPIs targeting Managers and Directors in specific industries
- Secure New Business opportunities by cultivating strong relationships with potential clients, predominantly through Telesales outreach.
- Streamline Sales and CRM processes to improve overall efficiency.
- Generated leads to bring in new client revenue
- Booking of meetings with prospective clients through 160 proactive Telesales calls
- Holding "Needs Discoveries" via MS Teams to uncover prospective clients' pain points using BANT methodology, prior to Proposal.
- Targeted Proposal Preparation and Presentations
- Contact negotiation and closing
- CRM/Pipeline Management and Sales activity in line with the "TOC" (Theory of Constraints) logic
- Management of remote team members
Business Development Executive
Baxter Environmental Ltd
Winchester, Hampshire
03.2022 - 12.2024
- Predominantly supporting BDM with booking of prospective client meetings via 160 Telesales calls per week
- CRM/Pipeline Management (HubSpot)
- Lead Generation
- Proposal Preparation
- Taking on administrative sales tasks from BDM
Customer Service & Internal Sales Executive
Baxter Environmental Ltd
Winchester, Hampshire
06.2020 - 01.2022
- Initially part of Customer Service Team for service based business in Waste Management sector
- Taking all incoming calls & emails and actioning accordingly - between 50 and 80 per day
- Order processing and supplier management
- Increased client satisfaction by proactively addressing and resolving customer queries.
- Software and CRM Management
- Account Management and Upselling
- Contract Management
Education
GCSEs - English, Maths, Sciences, Geography, D&T, French
OSG - Hindhead Campus
Hindhead 09.2015 - 05.2018
A-Levels - English, Business Studies, Geography
OSG - Hindhead Campus
Hindhead 06.2018 - 05.2020
UBT Flying Start Sales Course
Postgraduate Studies
05.2020 - 05.2021
Skills
- Pipeline Management
- Communication
- Customer Service
- Task Management
- Account Management, Upselling and Reactive Sales
- Ability to present the company
- Willing to learn
- Humble, Hungry, Smart
Affiliations
- Agriculture and Livestock
Timeline
Business Development Manager
Baxter Environmental Ltd
01.2024 - Current
Business Development Executive
Baxter Environmental Ltd
03.2022 - 12.2024
Customer Service & Internal Sales Executive
Baxter Environmental Ltd
06.2020 - 01.2022
UBT Flying Start Sales Course
Postgraduate Studies
05.2020 - 05.2021
A-Levels - English, Business Studies, Geography
OSG - Hindhead Campus
06.2018 - 05.2020
GCSEs - English, Maths, Sciences, Geography, D&T, French
OSG - Hindhead Campus
09.2015 - 05.2018
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