

Senior housing and public sector leader with extensive experience across local government and the NHS, specialising in strategic housing policy, homelessness prevention, temporary accommodation (TA) transformation, multi‑agency programme delivery and resident‑centred service redesign. Recognised for leading highly complex programmes—including the Grenfell Rehousing Programme and the Independent East Kent Maternity Inquiry—under intense political, media and community scrutiny. Credible, influential and values‑driven, with a leadership style rooted in communication, transparency, empathy and accountability. Proven track record in financial stewardship, system redesign, innovative housing supply solutions, and cross‑borough partnership working. Experienced in supporting elected members, shaping strategic policy frameworks and delivering major service transformation at scale.
Responsible for delivery of housing strategies and policies; service improvement and IT function for housing department; allocation of social housing lettings and managing relationships with registered providers; housing occupation therapist service; rehousing support to bereaved and survivors of Grenfell Tower tragedy.
Achievements:
-Implemented range of policies and strategies including progressive and innovative Housing Allocations Scheme.
-Successfully piloted and embedded new projects such as Rehousing Pathways and Housing Mobility Scheme
-Learning from Grenfell tragedy, co-designed services with input from Residence Reference Group
-Led on negotiating S106 nominations agreements with RPs, Planning and other stakeholders
-Championed new strategic relationship between registered providers and local authorities
Deputy Secretary and Chief Operating Officer for East Kent Maternity Independent Investigation commissioned by NHS England and Improvement. Supported Chair and Panel of national experts to complete investigation's terms of reference. Responsible for operational delivery of final report - "Reading the Signals".
Achievements:
- Demonstrated ability to rapidly adapt to new sector, and apply cross sector learning to accelerate progress.
-Led Secretariat team and managed key relationships with over 50 national stakeholders, including NHS
commissioner and regulator bodies, service providers, media outlets, suppliers and range of health organisations.
- Co-designed an innovative hybrid process for stakeholder engagement that accelerated delivery of final report
-Robust financial management of investigation budget
-Managed logistics for final report drafting; launch day and post report disclosures to families.
- Final report listed number of national recommendations.
Managed RBKC's rehousing response to Grenfell Tower tragedy, designed systems to support response and developed key strategic partnerships with stakeholders. Acted as lead conduit between operational response on ground and strategic direction of service towards more inclusive and engaging organisational culture.
Achievements:
-Managed rehousing response to biggest national housing tragedy in post war Britain.
-Influenced ministers and civil servants to change policy and approach in relation to rehousing response
-Successfully led rehousing of 440 households from emergency accommodation under unprecedented community, governmental and national media scrutiny
-Part of senior housing team responsible for Acquisition Programme budget (up to £250M) and refurbishment to Grenfell rehousing standard which I co-designed.
-Proven track record of resilience and leadership in most unprecedented and challenging rehousing programme.
CORE SKILLS