Summary
Overview
Work history
Education
Skills
Timeline
Generic
Altin Smajli

Altin Smajli

Maidstone,Kent

Summary

Senior housing and public sector leader with extensive experience across local government and the NHS, specialising in strategic housing policy, homelessness prevention, temporary accommodation (TA) transformation, multi‑agency programme delivery and resident‑centred service redesign. Recognised for leading highly complex programmes—including the Grenfell Rehousing Programme and the Independent East Kent Maternity Inquiry—under intense political, media and community scrutiny. Credible, influential and values‑driven, with a leadership style rooted in communication, transparency, empathy and accountability. Proven track record in financial stewardship, system redesign, innovative housing supply solutions, and cross‑borough partnership working. Experienced in supporting elected members, shaping strategic policy frameworks and delivering major service transformation at scale.

Overview

10
10
years of professional experience

Work history

Interim Director of Housing Needs

Royal Borough of Kensington and Chelsea
London
2025.08 - Current
  • Strategic leadership and direction for Council's Housing Needs service, including overall responsibility for up to 200 staff.
  • Responsibility for Housing Needs budget of £30M, including contribution to Council's Medium Term Financial Strategy.
  • Driving forward Council's agenda to reduce homelessness and rough sleeping by leading on innovate ideas to achieve these goals.
  • Senior Responsible Officer for TA Pension Fund Acquisition Programme (£90–100m investment purchasing 150–200 homes), creating long‑term financially sustainable TA model.
  • Led governance, SPV creation, due diligence, cross‑directorate delivery planning, and financial modelling for 50‑year repayment structures.
  • Achieved TA reduction from 2,147 (March 2025) to 1,899 (Feb 2026) , including reducing costly nightly let units to 68.
  • Increased out‑of‑borough RP lettings from 3 to 100 in six months , and over 300 in 2.5 years , saving up to £3m annually .
  • Led delivery of 1,100 PRS and supported housing moves over two years through creative resourcing and partnership working.
  • Oversaw prevention success rates that positioned RBKC as one of top‑performing boroughs in London.
  • Delivered demand forecasting modelling, enabling £5m TA budget adjustment, and ensuring targeted and efficient interventions.

Head of Housing Strategy, Health and Allocations

Royal Borough of Kensington and Chelsea
London
2022.04 - 2025.08

Responsible for delivery of housing strategies and policies; service improvement and IT function for housing department; allocation of social housing lettings and managing relationships with registered providers; housing occupation therapist service; rehousing support to bereaved and survivors of Grenfell Tower tragedy.

Achievements:

-Implemented range of policies and strategies including progressive and innovative Housing Allocations Scheme.
-Successfully piloted and embedded new projects such as Rehousing Pathways and Housing Mobility Scheme
-Learning from Grenfell tragedy, co-designed services with input from Residence Reference Group

-Led on negotiating S106 nominations agreements with RPs, Planning and other stakeholders
-Championed new strategic relationship between registered providers and local authorities

Deputy Secretary

NHS England
London
2020.06 - 2023.03

Deputy Secretary and Chief Operating Officer for East Kent Maternity Independent Investigation commissioned by NHS England and Improvement. Supported Chair and Panel of national experts to complete investigation's terms of reference. Responsible for operational delivery of final report - "Reading the Signals".

Achievements:

- Demonstrated ability to rapidly adapt to new sector, and apply cross sector learning to accelerate progress.

-Led Secretariat team and managed key relationships with over 50 national stakeholders, including NHS
commissioner and regulator bodies, service providers, media outlets, suppliers and range of health organisations.
- Co-designed an innovative hybrid process for stakeholder engagement that accelerated delivery of final report

-Robust financial management of investigation budget
-Managed logistics for final report drafting; launch day and post report disclosures to families.
- Final report listed number of national recommendations.

Head of Housing Options

Royal Borough of Kensington and Chelsea
London
2016.04 - 2020.06

Managed RBKC's rehousing response to Grenfell Tower tragedy, designed systems to support response and developed key strategic partnerships with stakeholders. Acted as lead conduit between operational response on ground and strategic direction of service towards more inclusive and engaging organisational culture.


Achievements:

-Managed rehousing response to biggest national housing tragedy in post war Britain.

-Influenced ministers and civil servants to change policy and approach in relation to rehousing response
-Successfully led rehousing of 440 households from emergency accommodation under unprecedented community, governmental and national media scrutiny
-Part of senior housing team responsible for Acquisition Programme budget (up to £250M) and refurbishment to Grenfell rehousing standard which I co-designed.
-Proven track record of resilience and leadership in most unprecedented and challenging rehousing programme.

Education

Bachelor of Arts - Business Law

London Metropolitan University
London

Skills

  • Directed the Grenfell Rehousing Programme and achieved exceptional external assurance
  • Designed and led the TA Pension Fund Acquisition Programme (£100m), delivering future‑proof TA solutions and financial sustainability
  • Reduced TA numbers by ~250 households in under 12 months , including sharply reducing nightly lets
  • Delivered £3m annual savings through social lettings innovation
  • Implemented data models resulting in a £5m correction to TA budgets
  • Delivered 1,100 PRS/supporting housing placements , transforming prevention pathways
  • Reduced housing register backlog by 400 cases while improving fairness and transparency
  • Delivered the East Kent Maternity Inquiry at 50% of expected time and cost

CORE SKILLS

  • Strategic Housing Leadership
  • Homelessness Prevention & Rough Sleeping
  • Housing Allocations & Supply Innovation
  • Temporary Accommodation Reduction
  • Programme & Project Governance
  • Cross‑Agency Partnership Working
  • Political Acumen & Member Engagement
  • Financial Strategy & Budget Management
  • Culture Change & Organisational Development
  • Resident Engagement & Co‑Design
  • Policy Development & Regulation
  • Crisis Leadership (Grenfell Rehousing)

Timeline

Interim Director of Housing Needs

Royal Borough of Kensington and Chelsea
2025.08 - Current

Head of Housing Strategy, Health and Allocations

Royal Borough of Kensington and Chelsea
2022.04 - 2025.08

Deputy Secretary

NHS England
2020.06 - 2023.03

Head of Housing Options

Royal Borough of Kensington and Chelsea
2016.04 - 2020.06

Bachelor of Arts - Business Law

London Metropolitan University
Altin Smajli